Introduction: Navigating the Competitive Landscape of Laser Printers
The market for the laser printer is undergoing a revolutionary change. The market is being transformed by a rapid adoption of new technology and changing consumer expectations. OEMs are introducing advanced AI-based automation and analytics to enhance the performance and user experience of their products. System integrators are concentrating on integrating the IoT to create smart printing solutions. Suppliers of print services are focusing on green technology, responding to regulatory changes and increased demands for sustainability. Disruptors, such as AI start-ups, are challenging the established order by introducing new features, such as preventive maintenance and biometric security. Taking advantage of the opportunities for growth in the Asia-Pacific region and North America, strategic deployments are leaning towards hybrid solutions that combine on-premise and cloud-based functionality.
Competitive Positioning
Full-Suite Integrators
The major suppliers of hardware, software and services are all capable of delivering a single, complete solution to your printing needs.
Vendor | Competitive Edge | Solution Focus | Regional Focus |
HP Inc. |
Market leader with innovative technology |
Multifunction printers and solutions |
Global |
Xerox Corporation |
Strong focus on document management |
Managed print services and solutions |
North America, Europe |
Canon Inc. |
High-quality imaging technology |
Multifunction printers and production printing |
Global |
Ricoh Company Ltd. |
Expertise in office automation |
Multifunction printers and document solutions |
Global |
Specialized Technology Vendors
These companies are specialized in particular fields of application or particular printing processes.
Vendor | Competitive Edge | Solution Focus | Regional Focus |
Brother Industries Ltd. |
Compact and reliable printing solutions |
Inkjet and laser printers |
Global |
Lexmark International Inc. |
Strong enterprise solutions focus |
Laser printers and managed print services |
North America, Europe |
Epson |
Innovative ink technology |
Inkjet printers and all-in-ones |
Global |
Infrastructure & Equipment Providers
These vendors provide the necessary equipment and services for printing, often focusing on a specific area of the market.
Vendor | Competitive Edge | Solution Focus | Regional Focus |
Samsung Electronics Co. Ltd. |
Advanced technology integration |
Laser printers and multifunction devices |
Global |
OKI Electric |
Specialization in color printing |
Color laser printers |
Global |
Dell Inc. |
Strong IT integration capabilities |
Laser printers and printing solutions |
North America |
Seiko Epson Corporation |
Leader in precision printing technology |
Inkjet and laser printers |
Global |
South Yuesen |
Cost-effective printing solutions |
Laser printers |
Asia |
Emerging Players & Regional Champions
- Xerox (US): The high-volume printer and the managed print service, which recently won a large educational institution's campus-wide printing solution, is now competing with HP and other established players with its tailored services and sustainable initiatives.
- Ricoh (Japan) - A specialist in multifunction printers with advanced scanning functions, it recently completed a large-scale implementation in the government sector, complementing the market by focusing on environment-friendly technology and automation.
- This Japanese manufacturer of compact laser printers for small and medium-sized businesses has recently launched a line of energy-efficient printers. It is taking on the big players with its emphasis on value for money and ease of use.
- EPI (Japan): This company has been known for its ink-jet printers. It has now branched out into laser printers, with a special emphasis on low-energy consumption models. It recently entered into a contract with a logistics company for a fleet of printers. It complements the established suppliers with its energy-saving solutions.
- Lastly, we will consider Lexmark (United States). It is a specialist in the production of special printers for the medical and legal professions. It has recently obtained a contract with a major hospital group for a document management system. It is a challenger to the established players, concentrating on specialist markets and features required by the law.
Regional Trends: In 2024 the trend in the market for laser printers is towards greater energy efficiency and greater concern for the environment. The newer companies are developing more and more energy-efficient products. The use of these printers is increasing, especially in the Asia-Pacific region, where the growth of small and medium-sized enterprises (SME) and the desire for cost-effective printing are the driving forces. In North America, on the other hand, the demand for high-volume printers in the business sector is still the main trend, while in Europe the trend is towards multifunction devices that are well suited to digital workflows.
Collaborations & M&A Movements
- HP and Xerox have joined forces to develop a joint programme of sustainable printing solutions. The aim of this is to enhance their position in the market for sustainable laser printing solutions.
- Canon acquired the assets of Lexmark International, Inc. in early 2024 in order to strengthen its product line and its position in the market for laser printers, particularly in the enterprise space.
- On the same day, Brother Industries, Ltd. and Seiko Epson Corp. announced a joint development of digital office equipment, which they said would help them compete against the big companies in the market for laser printers.
Competitive Summary Table
Capability | Leading Players | Remarks |
Print Quality |
HP, Canon, Brother |
HP’s LaserJet series is renowned for its high resolution, which makes it the first choice in professional environments. The Canon imageCLASS series is renowned for its excellent colour reproduction, while the Brother HL series is renowned for its high-quality text, making it a popular choice with small businesses. |
Speed and Efficiency |
Xerox, Lexmark, Ricoh |
VersaLink has a high-speed printing system for large volumes. The high-speed printers of Lexmark are designed to produce fast without compromising quality. Ricoh’s multifunction devices make it easy to optimize work processes. |
Cost of Ownership |
Brother, HP, Lexmark |
For example, Brother's printers are known for their low cost of ownership, because of their inexpensive toners. HP has its HP Instant Ink program, which offers a low-cost subscription service for frequent users. Lexmark offers a wide range of toners at low prices. |
Sustainability |
HP, Canon, Epson |
HP is committed to sustainable practices and uses recycled materials in its toner cartridges. Canon’s Eco-Management program is designed to reduce the impact of its products on the environment, and Epson’s EcoTank series reduces waste by using refillable ink tanks. |
Connectivity and Integration |
Brother, HP, Xerox |
The Brother printers have a variety of connections, including NFC and wireless. HP’s Smart Apps enable the printers to connect to cloud services, while Xerox’s ConnectKey technology allows them to be integrated into smart office environments. |
User Experience |
Canon, HP, Epson |
Canon’s user-friendly operating system and its support for smart devices make for an excellent user experience. HP’s touch-screen operation is intuitive. And Epson’s logical design and ease of use are both very impressive. |
Conclusion: Navigating the Laser Printer Landscape
In 2024, the market for laser printers will be characterized by intense competition and considerable fragmentation. Both traditional and newcomers will compete for market share. The established players will rely on their historical strengths in terms of quality and service, while the newcomers will focus on innovation and cost-effectiveness. In the context of regional developments, the demand for sustainable and energy-efficient products will continue to grow, especially in Europe and North America, where the pressure from environmental regulations will grow further. In order to meet the changing customer requirements, vendors need to strengthen their capabilities in artificial intelligence, automation and flexibility. And those who place the emphasis on flexibility and sustainability will be the most successful in the long run.