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India Quality Management Software Market Research Report By Solution Type (Audit management, Document management), By Deployment (On-cloud, On-premise), By Organization Type (SME, Large enterprise), and By Industry (Healthcare, Aerospace, Retail)-Forecast to 2035


ID: MRFR/ICT/56382-HCR | 200 Pages | Author: Aarti Dhapte| July 2025

India Quality Management Software Market Overview


As per MRFR analysis, the India Quality Management Software Market Size was estimated at 622.1 (USD Million) in 2023.The India Quality Management Software Market is expected to grow from 759(USD Million) in 2024 to 2,124 (USD Million) by 2035. The India Quality Management Software Market CAGR (growth rate) is expected to be around 9.807% during the forecast period (2025 - 2035).


Key India Quality Management Software Market Trends Highlighted


The increasing focus on operational efficiency and adherence to international standards is driving notable trends in the Indian quality management software industry.


According to the Ministry of Micro, Small, and Medium Enterprises, which highlights the significance of quality for MSMEs to compete worldwide, businesses in India are increasingly implementing quality management software to improve their processes and guarantee adherence to quality benchmarks.


The wave of digital transformation sweeping through industries, where businesses are using technology to expedite quality monitoring and improvement procedures, is another important market driver. The Indian government's efforts to digitize a number of industries are supporting this trend by creating an atmosphere that encourages the use of cutting-edge software.


There is also a significant chance for expansion in this market due to the growth of small and medium-sized businesses in India. These businesses are realizing how important quality management systems are to streamlining their processes and cutting expenses.


The need for reasonably priced, easily navigable quality management software systems that can be customized to meet particular requirements is increasing as more startups and MSMEs appear. Software providers now have a chance to be creative and develop solutions that meet the needs of these smaller players.


The incorporation of machine learning and artificial intelligence into quality management software is another recent trend that makes predictive analytics for quality-related variables possible. A shift towards proactive quality management is shown in Indian organizations' desire for software that not only tracks quality but also foresees quality issues before they arise.


In keeping with India's commitment to sustainable development goals, these businesses are also being influenced to implement software that can assist in tracking and reporting on sustainability indicators by the emphasis on sustainability and adherence to environmental standards.


All things considered, the Indian market for quality management software is changing due to both conventional and digital elements, offering stakeholders a dynamic environment.


India Quality Management Software Market size


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


India Quality Management Software Market Drivers


Increasing Focus on Quality Compliance and Regulations


The India Quality Management Software Market is experiencing significant growth due to the heightened focus on quality compliance and regulatory standards across various industries. The Bureau of Indian Standards reported that the adoption of international quality standards in manufacturing increased by 20 percent over the last five years.


Organizations such as Tata Steel and Infosys have incorporated stringent quality management protocols, leading to improved operational efficiency and customer satisfaction.


This shift towards adhering to quality compliance is driving demand for quality management software solutions that help companies achieve and maintain regulatory compliance, thus positively impacting the India Quality Management Software Market.


Rapid Digital Transformation


Digital transformation is reshaping the operational landscape in India, driving the growth of the India Quality Management Software Market. According to the Ministry of Electronics and Information Technology, the digital economy in India is expected to reach USD 1 trillion by 2025, emphasizing the need for integrated quality management systems that align with digital initiatives.


Enterprises like Wipro and TCS are leveraging advanced technologies such as Artificial Intelligence and machine learning in their quality management strategies, propelling the demand for specialized software solutions that facilitate these transitions effectively.


Rising Demand for Customer Satisfaction and Engagement


In the highly competitive Indian market, businesses are increasingly prioritizing customer satisfaction, leading to a surge in quality management software adoption. A recent survey by the National Council of Applied Economic Research indicated that 68 percent of companies in India view customer feedback as critical to their operational strategy.


Notable organizations like HDFC Bank have implemented robust quality management systems to enhance service delivery and improve customer engagement, which inherently boosts the India Quality Management Software Market as firms seek reliable solutions to measure and manage customer-centric quality metrics.


Increased Investment in Research and Development


The India Quality Management Software Market is benefiting from increased investments in Research and Development (R&D) across sectors. The Department of Science and Technology reported a considerable rise in R&D spending, which accounted for 0.7 percent of India’s GDP in 2022, reflecting a growing commitment to innovation and quality excellence.


Major players like Mahindra & Mahindra are investing heavily in quality management practices as part of their R&D initiatives, which is resulting in the development of enhanced quality management software systems that are tailored to meet specific industry requirements, thereby stimulating market growth.


India Quality Management Software Market Segment Insights


Quality Management Software Market Solution Type Insights


The India Quality Management Software Market is evolving rapidly with its Solution Type segment representing a crucial area of focus for organizations striving to enhance operational efficiency and maintain high-quality standards.


Within this segment, Audit management and Document management are critical functionalities that have gained substantial traction among businesses looking to comply with regulatory standards, optimize processes, and mitigate risks.


Audit management enables enterprises to conduct systematic evaluations of their internal controls, ensuring that all operational procedures align with industry regulations and best practices, which is paramount in industries such as pharmaceuticals and food production where compliance is tightly managed.


On the other hand, Document management plays a pivotal role in organizing, storing, and retrieving crucial documentation that supports quality assurance processes. This becomes increasingly important in a digital-first economy, where the management of electronic documents ensures quick access and reduces the risk of errors associated with paper-based systems.


With ongoing digital transformation across various sectors in India, there is a growing inclination towards implementing comprehensive quality management solutions that encompass these functionalities. By addressing key elements such as efficiency, traceability, and data integrity, organizations can harness the benefits of these tools to improve their service delivery and customer satisfaction.


The demand for such software solutions is further propelled by the increasing need for operational transparency and data-driven decision-making, which align with the broader objectives set forth by governmental initiatives aimed at strengthening the Indian manufacturing sector and enhancing its competitiveness on a global scale.


India Quality Management Software Market Segment


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Quality Management Software Market Deployment Insights


The Deployment segment of the India Quality Management Software Market plays a crucial role in shaping the industry landscape. This segment encompasses various approaches, including On-cloud and On-premise models, each tailored to meet diverse business needs.


The On-cloud deployment method is gaining traction due to its flexibility and scalability, allowing organizations to adapt quickly to changing requirements without significant infrastructure investments. Conversely, the On-premise deployment remains significant for industries requiring heightened security, regulatory compliance, and control over their data.


As companies in India increasingly emphasize quality control and compliance with stringent standards, the demand for Quality Management Software continues to rise. Market Statistics indicate that technological advancements and shifting consumer expectations drive the growth of these deployment models.


However, challenges such as security concerns and initial setup costs might hinder some organizations from adopting newer systems. Nevertheless, opportunities abound for vendors to tailor solutions that address these needs, ultimately enhancing operational efficiency and quality assurance processes across various sectors in India.


Quality Management Software Market Organization Type Insights


The Organization Type segment within the India Quality Management Software Market reveals key insights into the distribution of users across different types of enterprises. Small and Medium Enterprises (SMEs) are rapidly embracing quality management solutions to enhance operational efficiency and ensure regulatory compliance.


This growth is significantly supported by government initiatives aimed at promoting digitization and modernization of SMEs in India. Meanwhile, Large Enterprises dominate the market, focusing on comprehensive quality strategies to maintain competitive advantage and uphold international standards.


The increasing complexity of operations and the need for robust quality assurance processes drive large enterprises to invest in sophisticated software solutions. Overall, the segmentation highlights that both SMEs and Large Enterprises play crucial roles, with each contributing to the market growth in unique ways.


Industry trends suggest that as more organizations recognize the value of quality management systems, the adoption rate is expected to see substantial increases in both segments, benefiting from advancements in technology and integration capabilities.


The evolving landscape indicates significant opportunities for software providers to cater to the diverse needs of these organizations, ultimately impacting the India Quality Management Software Market's revenue and overall dynamics.


Quality Management Software Market Insights


The India Quality Management Software Market is witnessing significant growth driven by the diverse needs of various industries. In the Healthcare sector, the demand for quality management software is propelled by the rising regulatory compliance requirements and the need for improved patient outcomes.


This sector emphasizes accurate data management and quality control to enhance operational efficiencies. The Aerospace industry relies on these solutions to meet stringent safety and quality regulations, focusing on maintaining high standards in manufacturing and service delivery, which is critical for both operational integrity and brand reputation.


Furthermore, the Retail segment has increasingly adopted quality management software to streamline inventory control, enhance customer satisfaction, and improve overall operational efficiency. This segment is particularly vital due to the intense competition and the growing e-commerce landscape in India, necessitating robust quality measures to differentiate brands.


Overall, the focus on efficient quality management across these sectors fosters innovation and ensures competitive advantage, driving the growth trajectory of the India Quality Management Software Market.


India Quality Management Software Market Key Players and Competitive Insights


The India Quality Management Software Market is increasingly becoming competitive as organizations seek to streamline their processes, enhance product quality, and achieve compliance with various standards. The market encompasses a wide range of solutions tailored for diverse sectors, including manufacturing, pharmaceuticals, IT, and service industries.


Companies are leveraging technology to boost operational efficiencies, cut costs, and maintain high standards of quality, thereby gaining a competitive edge. Key players are not only introducing advanced features in their offerings but are also focusing on customer-centric approaches and strategic partnerships to enhance their market presence.


The rapid digitization and increasing emphasis on quality assurance in India provide an attractive landscape for both established firms and new entrants to thrive in this dynamic environment.


Microsoft has established a significant presence in the India Quality Management Software Market, leveraging its robust cloud computing platform and advanced analytics capabilities. The company's strengths lie in its ability to integrate quality management solutions seamlessly with other enterprise software offerings, providing users with a holistic view of their operations.


Microsoft's commitment to innovation allows them to continuously enhance their solutions, catering to the specific needs of Indian businesses that prioritize data-driven decision-making. Additionally, the company has proven expertise in regulatory compliance, enabling its users to stay updated with industry standards, thus solidifying its reputation as a trusted partner in the quality management domain.


HCL Technologies holds a prominent position in the India Quality Management Software Market through a comprehensive suite of services that address quality assurance across various sectors. The company offers an array of products, including performance testing and quality engineering services, which are tailored to meet the unique requirements of Indian enterprises.


HCL Technologies’ strengths lie in its focus on delivering bespoke solutions, backed by domain expertise and innovative methodologies. The firm has also engaged in strategic mergers and acquisitions to enhance its capabilities, allowing it to expand its product portfolio and service offerings effectively.


With a strong market presence in India, HCL Technologies continues to provide substantial value through its quality management solutions, helping clients achieve operational excellence and drive continuous improvement. The company's emphasis on leveraging cutting-edge technologies positions it very effectively within the competitive landscape of the quality management software market in India.


Key Companies in the India Quality Management Software Market Include



  • Microsoft

  • HCL Technologies

  • Infosys

  • IBM

  • Wipro

  • Salesforce

  • Oracle

  • Zoho

  • SAP

  • Qualityze

  • MasterControl

  • QMS

  • Softexpert

  • Cognizant

  • TCS


India Quality Management Software Market Developments


The India Quality Management Software Market has seen significant developments recently, particularly with major players such as Microsoft, HCL Technologies, and Infosys enhancing their offerings to cater to a growing demand for quality management solutions.


In October 2023, Wipro announced a strategic partnership with a leading cloud provider to integrate advanced quality management functionalities into its portfolio. Concurrently, Oracle has expanded its solutions to address emerging quality compliance needs within the manufacturing sector, reinforcing its position in the Indian market.


Notable growth was recorded in the market valuation of Salesforce and SAP products, demonstrating a robust adoption rate among enterprises seeking to improve operational efficiencies. In terms of mergers and acquisitions, IBM acquired a leading quality management firm in August 2023 to bolster its capabilities in AI-driven quality solutions, which is poised to impact the market significantly.


With the push from the Indian government for digitalization and quality compliance across industries, the demand for Quality Management Software is expected to continue rising, fostering innovation and competitive advancements among key companies such as Zoho, Cognizant, and TCS.


India Quality Management Software Market Segmentation Insights


Quality Management Software Market Solution Type Outlook



  • Audit management

  • Document management


Quality Management Software Market Deployment Outlook



  • On-cloud

  • On-premise


Quality Management Software Market Organization Type Outlook



  • SME

  • Large enterprise


Quality Management Software MarketOutlook



  • Healthcare

  • Aerospace

  • Retail

 
Report Attribute/Metric Source: Details
MARKET SIZE 2023 622.1(USD Million)
MARKET SIZE 2024 759.0(USD Million)
MARKET SIZE 2035 2124.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 9.807% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Million
KEY COMPANIES PROFILED Microsoft, HCL Technologies, Infosys, IBM, Wipro, Salesforce, Oracle, Zoho, SAP, Qualityze, MasterControl, QMS, Softexpert, Cognizant, TCS
SEGMENTS COVERED Solution Type, Deployment, Organisation Type, Industry
KEY MARKET OPPORTUNITIES Growing manufacturing sector demand, Increasing regulatory compliance needs, Rising adoption of cloud solutions, Focus on automation and digital transformation, Expansion of SMEs requiring quality management
KEY MARKET DYNAMICS Increasing regulatory compliance requirements, Growing adoption of cloud solutions, Rising emphasis on quality assurance, Demand for real-time analytics, Expanding small and medium enterprises (SMEs) sector
COUNTRIES COVERED India


Frequently Asked Questions (FAQ) :

The India Quality Management Software Market is expected to be valued at 759.0 USD Million in 2024.

By 2035, the India Quality Management Software Market is projected to reach a value of 2124.0 USD Million.

The market is anticipated to grow at a compound annual growth rate (CAGR) of 9.807% from 2025 to 2035.

The market is divided into Audit management and Document management, with significant values in both segments.

The market value for Audit management is expected to reach 850.0 USD Million by 2035.

The Document management segment is valued at 459.0 USD Million in 2024.

Major players include Microsoft, HCL Technologies, Infosys, IBM, Wipro, Salesforce, and Oracle.

Emerging trends and the need for efficient quality management solutions are key drivers for market growth.

The market may face challenges such as increasing competition and rapid technological changes.

The Document management segment is expected to experience significant growth aligned with the overall market CAGR of 9.807%.

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