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India Automation as a Service Market

ID: MRFR/ICT/57277-HCR
200 Pages
Aarti Dhapte
October 2025

India Automation as a Service Market Research Report By Solutions (Services, Solutions), By Service (Managed services, Professional service, Deployment and integration, Support and training), By Type (Automation, Knowledge-based automation), and By Organization Size (Large scale, Small scale)- Forecast to 2035

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India Automation as a Service Market Summary

As per MRFR analysis, the automation as-a-service market Size was estimated at 191.34 USD Million in 2024. The automation as-a-service market is projected to grow from 230.91 USD Million in 2025 to 1513.16 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 20.68% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The India The market is experiencing. robust growth driven by technological advancements and evolving business needs.

  • The market is witnessing increased adoption of cloud-based solutions, particularly in the manufacturing and IT sectors.
  • Customization and integration are becoming focal points as businesses seek tailored automation solutions to enhance efficiency.
  • There is a rising demand for data-driven insights, especially in the healthcare and finance segments, to inform strategic decision-making.
  • Key market drivers include the growing need for operational efficiency and the shift towards digital transformation, which are reshaping industry landscapes.

Market Size & Forecast

2024 Market Size 191.34 (USD Million)
2035 Market Size 1513.16 (USD Million)

Major Players

UiPath (US), Automation Anywhere (US), Blue Prism (GB), Pega Systems (US), Kofax (US), WorkFusion (US), NICE (IL), SAP (DE), IBM (US)

India Automation as a Service Market Trends

The The market is experiencing. notable growth, driven by the increasing demand for efficiency and cost reduction across various sectors. Organizations are increasingly adopting automation solutions to streamline operations, enhance productivity, and improve service delivery. This trend is particularly evident in industries such as manufacturing, finance, and healthcare, where automation technologies are being integrated into existing workflows. The rise of cloud computing and advancements in artificial intelligence are further propelling this market, enabling businesses to leverage scalable solutions that can be tailored to their specific needs. Moreover, the shift towards digital transformation is influencing the adoption of automation as-a-service. Companies are recognizing the potential of these services to not only reduce operational costs but also to foster innovation and agility. As businesses seek to remain competitive, the focus on automation is likely to intensify, with an emphasis on developing customized solutions that align with organizational goals. The automation as-a-service market is poised for continued expansion, as more enterprises embrace these technologies to navigate the complexities of modern business environments.

Increased Adoption of Cloud-Based Solutions

The trend towards cloud-based automation solutions is gaining momentum, as organizations seek flexibility and scalability. This shift allows businesses to access advanced automation tools without the need for significant upfront investments in infrastructure. Cloud platforms facilitate seamless integration with existing systems, enabling companies to enhance their operational efficiency.

Focus on Customization and Integration

There is a growing emphasis on tailored automation solutions that meet specific business requirements. Organizations are increasingly looking for services that can be integrated with their existing processes, ensuring a smooth transition and maximizing the benefits of automation. This trend highlights the importance of adaptability in the automation as-a-service market.

Rising Demand for Data-Driven Insights

As businesses adopt automation technologies, there is a heightened focus on leveraging data analytics to drive decision-making. Automation solutions are being designed to provide actionable insights, enabling organizations to optimize their operations and improve overall performance. This trend underscores the critical role of data in shaping the future of the automation as-a-service market.

India Automation as a Service Market Drivers

Emergence of Advanced Technologies

The automation as-a-service market in India is being significantly influenced by the emergence of advanced technologies such as artificial intelligence (AI) and machine learning (ML). These technologies enable organizations to automate complex processes and make data-driven decisions. As businesses increasingly recognize the potential of AI and ML in enhancing operational capabilities, the demand for automation solutions is likely to rise. The integration of these technologies into automation services can lead to improved accuracy and efficiency, thereby attracting more organizations to invest in the automation as-a-service market. This trend suggests a promising future for the market as technological advancements continue to evolve.

Shift Towards Digital Transformation

Digital transformation is a key driver for the automation as-a-service market in India. Organizations are increasingly adopting digital technologies to enhance customer experiences and improve service delivery. This shift is not merely a trend but a strategic imperative, as companies recognize the need to adapt to changing market dynamics. The automation as-a-service market is poised to benefit from this transformation, with businesses investing in automated solutions to facilitate seamless integration of digital tools. Reports indicate that organizations investing in automation can expect a return on investment (ROI) of up to 200% within the first year, further propelling the market's growth.

Rising Labor Costs and Skill Shortages

The rising labor costs and skill shortages in India are compelling organizations to explore automation as a viable solution. As wages continue to increase, businesses are seeking ways to optimize their workforce and reduce dependency on manual labor. The automation as-a-service market is positioned to benefit from this trend, as companies look to implement automated solutions that can perform repetitive tasks efficiently. Furthermore, the shortage of skilled labor in certain sectors is driving organizations to adopt automation to fill the gaps. This shift is likely to accelerate the growth of the automation as-a-service market, as businesses prioritize cost-effective and efficient operational strategies.

Growing Need for Operational Efficiency

The automation as-a-service market in India is experiencing a surge due to the increasing demand for operational efficiency across various sectors. Organizations are seeking to streamline their processes, reduce manual intervention, and enhance productivity. This trend is particularly evident in industries such as manufacturing and IT services, where automation can lead to significant cost savings. According to recent data, companies that implement automation solutions can achieve up to 30% reduction in operational costs. As businesses strive to remain competitive, the automation as-a-service market is likely to expand, driven by the necessity for improved efficiency and reduced time-to-market.

Increased Focus on Compliance and Risk Management

In the context of the automation as-a-service market, compliance and risk management have become paramount for organizations in India. With stringent regulations across various sectors, businesses are compelled to adopt automated solutions to ensure adherence to compliance standards. Automation not only helps in maintaining regulatory compliance but also mitigates risks associated with human error. The market is witnessing a rise in demand for automation tools that can provide real-time monitoring and reporting capabilities. This focus on compliance is expected to drive the automation as-a-service market, as organizations seek to safeguard their operations while enhancing efficiency.

Market Segment Insights

By Solutions: Services (Largest) vs. Solutions (Fastest-Growing)

In the India automation as-a-service market, the Services segment holds the largest market share, reflecting its established presence and high adoption rates among businesses looking to optimize operations through automation. The demand for Services has been driven by the necessity for integration and maintenance of automated systems, leading to a robust ecosystem of service providers committed to delivering value to clients. Conversely, the Solutions segment is gaining traction as a fast-growing area, catering to organizations that seek comprehensive automation systems tailored to their specific needs. With the increasing adoption of digital transformation initiatives, the Solutions segment is witnessing heightened interest, primarily due to its ability to integrate advanced technologies and deliver innovative outcomes that address complex business challenges.

Services: Dominant vs. Solutions: Emerging

The Services segment is characterized by its dominance in the India automation as-a-service market, providing essential support such as implementation, ongoing management, and technical assistance for various automation tools. The established nature of this segment benefits from a network of skilled professionals and a range of service offerings. In contrast, the Solutions segment presents an emerging opportunity, emphasizing customizable automation frameworks that can significantly enhance operational efficiency. Solutions are increasingly recognized for their flexibility and adaptability, allowing businesses to innovate and scale their operations effectively. Both segments play crucial roles, with Services ensuring robust support while Solutions drives future growth through its innovative approaches.

By Service: Managed Services (Largest) vs. Professional Services (Fastest-Growing)

The service segment within the India automation as-a-service market exhibits a diversified structure where managed services dominate the market share due to their extensive coverage and critical role in ensuring operational efficiency. Managed services account for a significant share as businesses increasingly prefer solutions that require less direct oversight, thereby enhancing their focus on core operations. On the other hand, professional services, which include consulting and implementation support, are rapidly growing as organizations look to leverage expert knowledge to enhance their automation strategies. The growth trends in this segment are driven by the acceleration of digital transformation initiatives across various industries. Enterprises are seeking automated solutions that are not only efficient but also adaptable, necessitating the need for robust deployment and integration services. The demand for supportive training services corresponds to the evolving software tools, ensuring users can maximize their investments in automation technologies. This dual focus on managed and professional services indicates a maturing market poised for continued expansion.

Managed Services (Dominant) vs. Support and Training (Emerging)

Managed services are characterized by their comprehensive nature, offering clients a seamless integration of technological and operational support to boost productivity and reduce downtime. As the dominant player in the service segment, managed services encompass a wide array of activities from routine maintenance to advanced troubleshooting, thereby providing businesses with essential operational continuity. In contrast, support and training services are emerging as critical components of the service landscape, emphasizing the importance of skilling personnel to navigate complex automation tools effectively. This emerging segment is especially crucial in ensuring that organizations not only adopt automation technologies but also derive maximal value from them through proper usage and ongoing support.

By Type: Automation (Largest) vs. Knowledge-based automation (Fastest-Growing)

In the India automation as-a-service market, Automation holds a significant share, dominating the segment landscape with its broad range of applications across industries. This dominance is attributed to the growing need for increased efficiency and productivity, driving enterprises to adopt comprehensive automation solutions. Meanwhile, Knowledge-based automation is emerging rapidly, gaining traction due to its ability to leverage artificial intelligence and machine learning, facilitating smarter decision-making processes. The growth trends for these segments illustrate a dynamic shift towards more sophisticated automation strategies. The push for digital transformation is a key driver for Automation, while Knowledge-based automation benefits from advancements in intelligent technologies and the rising demand for data-driven insights. Both segments are increasingly crucial for businesses striving for operational excellence and competitive advantage in a fast-evolving market landscape.

Automation: Automation (Dominant) vs. Knowledge-based automation (Emerging)

Automation, as the dominant segment in the India automation as-a-service market, encompasses a wide array of tools and processes designed to enhance operational efficiency and reduce manual effort across various sectors. Its effectiveness in streamlining workflows has made it an essential element for organizations seeking to optimize their operations. In contrast, Knowledge-based automation is emerging as a transformative force, utilizing AI and machine learning to not only automate tasks but also provide insights that drive strategic decisions. This segment's ability to analyze data in real-time and adapt processes accordingly sets it apart, positioning it as a vital component of the future automation landscape, where intelligent systems will play an increasingly dominant role in driving business success.

By Organization size: Large scale (Largest) vs. Small scale (Fastest-Growing)

In the India automation as-a-service market, the distribution of market share shows a substantial preference for large-scale organizations, which dominate the sector. Their established infrastructure and resource availability allow them to leverage automation technologies effectively, solidifying their position as the largest segment. Conversely, small-scale organizations, though currently holding a smaller share, are rapidly gaining traction in the market due to their agility and innovative approaches, highlighting the diverse needs across business sizes. Growth trends indicate that small-scale organizations are emerging as the fastest-growing segment within the India automation as-a-service market. Factors driving their growth include increasing digitization, a surge in demand for cost-effective solutions, and the ability to adapt quickly to market changes. As these organizations invest more in automation to streamline processes, they are expected to capture a significant portion of the market in the coming years, challenging the larger entities.

Large scale (Dominant) vs. Small scale (Emerging)

Large scale organizations in the India automation as-a-service market exhibit strong capabilities due to their extensive resources and established operational frameworks. They often have the financial muscle to invest in cutting-edge technologies, allowing them to optimize processes and achieve significant ROI. Meanwhile, small scale organizations are characterized by their flexibility and innovation, rapidly adopting automation solutions that cater to their specific needs. This adaptability enables them to implement cost-effective automation strategies, making them an emerging force in the market. Their growth is indicative of a shifting landscape where smaller players can successfully compete against larger corporations, driving further advancements in the automation sector.

Get more detailed insights about India Automation as a Service Market

Key Players and Competitive Insights

The automation as-a-service market in India is currently characterized by a dynamic competitive landscape, driven by rapid technological advancements and increasing demand for operational efficiency across various sectors. Major players such as UiPath (US), Automation Anywhere (US), and Blue Prism (GB) are strategically positioning themselves through innovation and partnerships. For instance, UiPath (US) has focused on enhancing its AI capabilities, which appears to be a critical factor in maintaining its competitive edge. Similarly, Automation Anywhere (US) has been expanding its cloud offerings, indicating a strong commitment to digital transformation and customer-centric solutions. Collectively, these strategies contribute to a competitive environment that is increasingly centered around technological innovation and customer engagement.

In terms of business tactics, companies are increasingly localizing their operations to better serve the Indian market. This includes optimizing supply chains and tailoring solutions to meet local demands. The market structure is moderately fragmented, with several key players vying for market share. However, the influence of major companies is significant, as they set benchmarks for innovation and service delivery, thereby shaping the overall market dynamics.

In October 2025, UiPath (US) announced a strategic partnership with a leading Indian IT services firm to co-develop automation solutions tailored for the local market. This move is likely to enhance UiPath's reach and adaptability, allowing it to leverage local expertise while expanding its service offerings. Such partnerships may prove essential in navigating the complexities of the Indian business landscape, where localized solutions are increasingly valued.

In September 2025, Automation Anywhere (US) launched a new AI-driven automation platform specifically designed for the Indian manufacturing sector. This initiative underscores the company's focus on vertical-specific solutions, which could potentially lead to increased market penetration and customer loyalty. By addressing the unique challenges faced by manufacturers in India, Automation Anywhere is positioning itself as a leader in industry-specific automation solutions.

In August 2025, Blue Prism (GB) expanded its operations in India by establishing a new development center in Bengaluru. This strategic move is indicative of Blue Prism's commitment to investing in local talent and resources, which may enhance its ability to innovate and respond to market needs. The establishment of a development center could also facilitate closer collaboration with clients, fostering a more agile approach to solution development.

As of November 2025, the competitive trends in the automation as-a-service market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are becoming more prevalent, as companies recognize the value of collaboration in enhancing their service offerings. Looking ahead, it appears that competitive differentiation will increasingly hinge on innovation and technological advancements rather than solely on pricing strategies. The emphasis on supply chain reliability and the ability to deliver tailored solutions will likely become paramount in shaping the future landscape of this market.

Key Companies in the India Automation as a Service Market market include

Industry Developments

The India Automation as a Service Market has experienced significant developments recently, driven by increasing digital transformation initiatives among enterprises. In September 2023, Tech Mahindra announced a partnership with Microsoft to enhance its automation capabilities, catering to a growing demand for cloud-based solutions. Similarly, Accenture has been aggressively investing in automation technologies, expanding its offerings to help clients optimize operations. 

In the realm of mergers and acquisitions, Wipro acquired a leading automation firm in August 2023 to bolster its service portfolio and amplify its competitive edge in the market. Companies such as UiPath and Blue Prism continue to gain traction as organizations look to streamline processes and elevate efficiency through robotic process automation. 

The overall market valuation for automation services is on the rise, with estimates suggesting a compound annual growth rate (CAGR) of approximately 20% through 2025, reflecting the robust adoption of automation technologies across industries in India. In the last 2-3 years, increased investments by companies like IBM and Oracle have further shaped the competitive landscape, enabling businesses to enhance productivity and innovate in their operational strategies.

Future Outlook

India Automation as a Service Market Future Outlook

The automation as-a-service market in India is projected to grow at a 20.68% CAGR from 2024 to 2035, driven by technological advancements and increasing demand for operational efficiency.

New opportunities lie in:

  • Development of AI-driven process automation tools
  • Integration of IoT for real-time data analytics
  • Expansion of subscription-based pricing models for SMEs

By 2035, the market is expected to achieve substantial growth, positioning itself as a leader in automation solutions.

Market Segmentation

India Automation as a Service Market Type Outlook

  • Automation
  • Knowledge-based automation

India Automation as a Service Market Service Outlook

  • Managed services
  • Professional service
  • Deployment and integration
  • Support and training

India Automation as a Service Market Solutions Outlook

  • Services
  • Solutions

India Automation as a Service Market Organization size Outlook

  • Large scale
  • Small scale

Report Scope

MARKET SIZE 2024 191.34(USD Million)
MARKET SIZE 2025 230.91(USD Million)
MARKET SIZE 2035 1513.16(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 20.68% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled UiPath (US), Automation Anywhere (US), Blue Prism (GB), Pega Systems (US), Kofax (US), WorkFusion (US), NICE (IL), SAP (DE), IBM (US)
Segments Covered Solutions, Service, Type, Organization size
Key Market Opportunities Integration of artificial intelligence enhances efficiency in the automation as-a-service market.
Key Market Dynamics Rising demand for automation solutions drives competitive innovation and regulatory adaptation in the automation as-a-service market.
Countries Covered India

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FAQs

What is the projected market size of the India Automation as a Service Market in 2024?

The projected market size of the India Automation as a Service Market in 2024 is expected to be valued at 181.19 USD Million.

What will the market be valued at by 2035?

By 2035, the India Automation as a Service Market is anticipated to be valued at 1580.5 USD Million.

What is the expected CAGR for the India Automation as a Service Market from 2025 to 2035?

The expected CAGR for the India Automation as a Service Market from 2025 to 2035 is 21.762%.

Which segment is expected to dominate the service market in the future?

The Services segment is projected to expand to 635.25 USD Million by 2035.

What is the anticipated value of the Solutions segment in 2035?

The Solutions segment is expected to reach a value of 945.25 USD Million by 2035.

Who are the major players in the India Automation as a Service Market?

Key players in the India Automation as a Service Market include Tech Mahindra, Cognizant, UiPath, and Capgemini among others.

What is the market size of the Services segment in 2024?

In 2024, the Services segment of the India Automation as a Service Market is valued at 72.47 USD Million.

How is the competition structured in the India Automation as a Service Market?

The competition consists of several major organizations, creating a robust market landscape with various offerings.

What are the key growth drivers for the India Automation as a Service Market?

Key growth drivers include increasing adoption of automation technologies and the rising demand for efficiency in various industries.

How do current global scenarios impact the India Automation as a Service Market?

Current global scenarios influence the market by driving technological advancements and reshaping business needs for automation.

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