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    India Artificial Intelligence Based Personalization Market

    ID: MRFR/ICT/57270-HCR
    200 Pages
    Aarti Dhapte
    October 2025

    India Artificial Intelligence-Based Personalization Market Research Report By Type (Website Personalization, Display Ads Personalization, Social Media Personalization, E-Mail Personalization, Others), By Technology (Machine Learning, Deep Learning, Natural Language Processing), and By Application (Travel, Retail, Media & Entertainment, Others)- Forecast to 2035

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    India Artificial Intelligence Based Personalization Market Summary

    The India Artificial Intelligence-Based Personalization market is projected to grow from 40.5 USD Billion in 2024 to 65 USD Billion by 2035.

    Key Market Trends & Highlights

    India Artificial Intelligence-Based Personalization Key Trends and Highlights

    • The market is expected to experience a compound annual growth rate of 4.41 percent from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 65 USD Billion, indicating robust growth potential.
    • In 2024, the market is valued at 40.5 USD Billion, reflecting the increasing demand for personalized solutions.
    • Growing adoption of artificial intelligence technologies due to enhanced customer engagement is a major market driver.

    Market Size & Forecast

    2024 Market Size 40.5 (USD Billion)
    2035 Market Size 65 (USD Billion)
    CAGR (2025-2035) 4.41%

    Major Players

    Tech Mahindra, Cognizant, InMobi, Wipro, Infosys, Accenture, Fractal Analytics, Mu Sigma, Tata Consultancy Services, Lenskart, Niki.ai

    India Artificial Intelligence Based Personalization Market Trends

    Due to rising internet usage and smartphone adoption nationwide, the artificial intelligence-based personalisation market in India is expanding significantly. Businesses are being pushed to use AI to improve customer engagement and satisfaction as consumers get more used to personalised experiences.

    One of the main reasons for the explosive growth of e-commerce in India is the use of AI technologies by businesses to evaluate customer preferences and behaviour and provide personalised recommendations. Furthermore, the government's drive to encourage digitalisation has created an atmosphere that is favourable for the use of AI solutions in a number of industries, such as healthcare, education, and retail.

    The unrealised potential in tier II and tier III cities, where companies are starting to see the advantages of employing AI for personalisation, is one area of opportunity that needs to be investigated. The need for AI-driven personalisation solutions is anticipated to increase as more brands strive to meet the varied needs of their customers.

    Businesses are concentrating on creating strong frameworks that guarantee regulatory compliance in light of the growing significance of data privacy, which will boost consumer confidence. Recent trends indicate a significant rise in investment in AI technologies, fuelled by entrepreneurs developing cutting-edge products especially for Indian customers.

    In an effort to provide more individualised experiences to a larger audience, internet companies and traditional industries are increasingly collaborating. The ongoing development of AI applications in personalisation is demonstrated by the rise of improved algorithms that more accurately forecast customer preferences.

    Another development that is changing how Indian firms engage with their customers is the incorporation of AI into digital marketing tactics and social media platforms. All things considered, the scene is changing quickly, suggesting that AI-based personalisation has a bright future in the nation.

    Market Segment Insights

    India Artificial Intelligence-Based Personalization Market Segment Insights

    India Artificial Intelligence-Based Personalization Market Segment Insights

    Artificial Intelligence-Based Personalization Market Type Insights

    Artificial Intelligence-Based Personalization Market Type Insights

    The India Artificial Intelligence-Based Personalization Market exhibits diverse Type segments that cater to various aspects of user interaction and engagement. Website Personalization plays a crucial role in enhancing user experience by tailoring content and layout according to individual preferences, thus leading to increased conversion rates and customer satisfaction.

    Display Ads Personalization is significant as it enables businesses to serve relevant advertisements to potential customers, maximizing return on investment by targeting specific audiences based on their online behavior and interests.

    Social Media Personalization is another key area, crucial for brands seeking to connect with their audience on platforms where engagement is highly valued. By analyzing user data, businesses can create tailored content that resonates with users, thereby increasing brand loyalty and driving sales.

    E-Mail Personalization is equally important, allowing companies to send customized messages to their audience, which improves open rates and customer retention through tailored communications that address the specific needs and preferences of recipients.

    Artificial Intelligence-Based Personalization Market Technology Insights

    Artificial Intelligence-Based Personalization Market Technology Insights

    The Technology segment of the India Artificial Intelligence-Based Personalization Market is a dynamic and essential facet, focusing on advanced computational methodologies that enhance user experiences across various applications. Machine Learning, a core component, allows systems to learn from data, making it vital for customizing interactions and recommendations.

    Similarly, Deep Learning, with its multilayered neural networks, plays a significant role in understanding complex data patterns, driving innovative solutions in personalization. Natural Language Processing is equally important, enabling machines to understand and process human language, thus enhancing communication between users and AI systems.

    The growing adoption of digital platforms across industries in India, coupled with an increasing demand for tailored customer experiences, positions these technological advancements as key drivers of market growth.

    Moreover, understanding user behavior through data analytics not only aids in creating personalized offerings but also presents opportunities for businesses to increase engagement and loyalty.The ongoing advancements in these technologies reflect their dominance in the market and highlight their contribution to the transformation of various sectors in India, ultimately delivering greater value to consumers and businesses alike.

    Artificial Intelligence-Based Personalization Market Application Insights

    Artificial Intelligence-Based Personalization Market Application Insights

    The India Artificial Intelligence-Based Personalization Market, particularly in the Application segment, showcases diverse opportunities across various sectors. In the realm of Travel, personalized experiences enhance customer satisfaction by tailoring itineraries and offers based on individual preferences, which significantly influences consumer choices.

    The Retail sector likewise benefits greatly from artificial intelligence as it drives targeted marketing and inventory management, catering to the unique shopping habits of consumers. Furthermore, the Media and Entertainment industry utilizes personalization to recommend content and engage users, fostering a compelling user experience.

    Alongside these prominent areas, other industries are recognizing the potential of AI personalization, as businesses apply innovative solutions to improve overall customer engagement. The need for customized interactions, data-driven insights, and effective customer journey mapping is becoming paramount for businesses in India.

    Such trends indicate a robust growth potential within these applications, as organizations increasingly prioritize understanding and anticipating consumer needs through advanced technology. Overall, the market is evolving, influenced by emerging technologies, providing valuable insights into consumer behavior and driving substantial growth across these applications.

    Get more detailed insights about India Artificial Intelligence Based Personalization Market

    Key Players and Competitive Insights

    The India Artificial Intelligence-Based Personalization Market is witnessing a significant transformation driven by rapid advancements in technology and an increasing emphasis on tailored customer experiences. Companies across various sectors are recognizing the value of leveraging artificial intelligence to enhance personalization strategies, whether in retail, e-commerce, or digital services.

    The competitive landscape is diverse, with numerous players striving to harness machine learning algorithms, data analytics, and customer insights to deliver contextual marketing and personalized product recommendations.

    As consumer expectations evolve, organizations are pressing to adopt AI-driven methodologies that ensure they remain competitive while keeping pace with changing market dynamics and customer preferences, ultimately leading to significant innovations in personalization capabilities.

    Tech Mahindra has successfully positioned itself as a strong player in the India Artificial Intelligence-Based Personalization Market through its expertise in digital transformation and comprehensive solutions tailored to customer needs.

    The company leverages its extensive domain knowledge and advanced technological capabilities to create personalized customer experiences across various sectors, including telecom, retail, and banking. Tech Mahindra's strengths lie in its robust analytics capabilities, which enable it to process vast amounts of data to facilitate real-time responses and recommendations to customers.

    With a strong focus on client relationships and a commitment to innovation, Tech Mahindra is well-equipped to drive significant advancements in AI-based personalization solutions within the Indian market landscape, effectively setting itself apart from competitors.

    Cognizant holds a prominent position in the India Artificial Intelligence-Based Personalization Market, known for its advanced analytics services and a comprehensive portfolio of AI-driven solutions tailored to various industries.

    By offering a range of key products and services, including customer journey mapping, AI-powered chatbots, and predictive analytics tools, Cognizant enables businesses to enhance customer engagement and optimize marketing strategies.

    The company has taken significant steps in establishing its presence through strategic partnerships and collaborations aimed at reinforcing its capabilities in AI. Cognizant's strengths lie in its dedicated focus on innovation and a customer-centric approach that positions it as a reliable partner for organizations seeking to implement effective personalization strategies.

    Furthermore, the company continues to pursue growth opportunities through mergers and acquisitions, showcasing its commitment to expanding its technological expertise and market share within the Indian landscape.

    Key Companies in the India Artificial Intelligence Based Personalization Market market include

    Industry Developments

    Adobe and Infosys announced a strategic partnership in March 2025 that would combine Adobe's AI tools with Infosys's Aster marketing suite to provide unified, large-scale personalised customer experiences. At the same time, Agoda introduced an AI-powered vacation planner in June 2025 that was specifically designed for Indian users and used Google's Gemini and Imagen models.

    Also generating momentum are creative startups: Bengaluru-based Ringg AI, which positioned voice personalisation as a key interface and obtained early funding in May 2025 to grow its multilingual conversational voice platform for enterprises.

    With platforms like PixelYatra launching generative design tools in June 2025 and retail chatbots and AR fitting tools becoming more popular, Indian businesses are improving the in-store experience with AI-driven personalisation.

    Furthermore, the ethical use of AI is emphasised by government-led projects like the IndiaAI Safety Institute, which was established in January 2025 and supports confidence in personalisation technology. Language-specific AI skills are being advanced via platforms like Bhashini and Sarvam AI, as well as multilingual foundational models like Krutrim LLM (which was launched in February 2025).

    When taken as a whole, these projects demonstrate India's quickly developing AI personalisation ecosystem, which includes consumer tools, enterprise solutions, language-driven models, and governance frameworks designed to enable user experiences across industries that are clear, pertinent, and reliable.

    Market Segmentation

    Outlook

    • Travel
    • Retail
    • Media & Entertainment
    • Others

    Report Scope

     
    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 38.6(USD Billion)
    MARKET SIZE 2024 40.45(USD Billion)
    MARKET SIZE 2035 65.0(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 4.406% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Billion
    KEY COMPANIES PROFILED Tech Mahindra, Cognizant, InMobi, Wipro, Infosys, Accenture, BrowserStack, Fractal Analytics, Mu Sigma, Tata Consultancy Services, Lenskart, Niki.ai, ZebPay, Zebra AI
    SEGMENTS COVERED Type, Technology, Application
    KEY MARKET OPPORTUNITIES Personalized customer experiences, AI-driven content recommendations, Enhanced e-commerce personalization, Tailored marketing strategies, Smart virtual assistants integration
    KEY MARKET DYNAMICS Growing demand for personalized experiences, Increasing adoption of AI technologies, Expanding e-commerce and retail sectors, Enhanced customer engagement strategies, Regulatory challenges in data privacy
    COUNTRIES COVERED India

    FAQs

    What is the expected market size of the India Artificial Intelligence-Based Personalization Market in 2024?

    The India Artificial Intelligence-Based Personalization Market is expected to be valued at 40.45 billion USD in 2024.

    What will be the market value of the India Artificial Intelligence-Based Personalization Market by 2035?

    By 2035, the market is anticipated to reach a value of 65.0 billion USD.

    What is the expected CAGR for the India Artificial Intelligence-Based Personalization Market from 2025 to 2035?

    The market is projected to grow at a CAGR of 4.406% during the period from 2025 to 2035.

    Which segment is expected to have the largest market share in 2024?

    Website Personalization is expected to dominate the market with a value of 10.0 billion USD in 2024.

    What is the projected market size for Display Ads Personalization in 2035?

    The market for Display Ads Personalization is projected to reach 14.5 billion USD by 2035.

    Who are the key players in the India Artificial Intelligence-Based Personalization Market?

    Major players include Tech Mahindra, Cognizant, Wipro, Infosys, and Accenture among others.

    What will be the market value of Social Media Personalization in 2025?

    The market for Social Media Personalization is projected to be valued at around 7.0 billion USD in 2024 and is expected to grow significantly thereafter.

    How much is E-Mail Personalization expected to be worth by 2035?

    E-Mail Personalization is anticipated to reach a market value of 9.0 billion USD by 2035.

    What challenges does the India Artificial Intelligence-Based Personalization Market face?

    The market faces challenges such as data privacy concerns and the need for continuous technological advancements.

    What growth drivers are influencing the India Artificial Intelligence-Based Personalization Market?

    Increased demand for tailored customer experiences and advancements in AI technology are key growth drivers.

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