GCC AIOps Platform Market Research Report By Component (Platforms, Services), By Services (Implementation Service, License and Maintenance Service, Training, Education Service, Consulting Service, Managed Service), By Application (Real-time Analytics, Infrastructure Management, Network and Security Management, Application Performance, Cloud monitoring, Anomaly detection, Log and Event), By Organization Size (SMEs, Large Enterprises) and By Vertical (BFSI, Telecom and IT, Manufacturing, Media and Entertainment)-Forecast to 2035

GCC AIOps Platform Market Overview

As per MRFR analysis, the GCC AIOps Platform Market Size was estimated at 71.2 (USD Million) in 2023. The GCC AIOps Platform Market Industry is expected to grow from 84.16(USD Million) in 2024 to 537.2 (USD Million) by 2035. The GCC AIOps Platform Market CAGR (growth rate) is expected to be around 18.354% during the forecast period (2025 - 2035).

Key GCC AIOps Platform Market Trends Highlighted

The GCC AIOps Platform Market is currently experiencing notable trends influenced by the region's digital transformation initiatives. One of the key market drivers is the increasing adoption of cloud computing among enterprises in the GCC, supported by government initiatives aimed at boosting technology infrastructure.

Countries like Saudi Arabia and the UAE have launched ambitious digital strategies, such as Vision 2030 and the UAE Digital Government Strategy, to enhance their technological capabilities, which directly aligns with the demand for AIOps solutions.

In recent times, there has been a growing focus on integrating artificial intelligence and machine learning within IT operations to improve efficiency and enhance decision-making processes.This evolution is driven by the need for organizations across the GCC to manage large volumes of data effectively and respond quickly to operational incidents.

Additionally, there is a trend toward automation of IT operations as organizations look to reduce downtime and improve service delivery. Opportunities within the GCC AIOps Platform Market can be explored by tapping into sectors like finance, healthcare, and telecommunications, where there is an evident need for improved data analysis and operational efficiency.

Companies that can create customized AIOps solutions addressing the unique challenges of these industries are likely to capture significant market share.

Furthermore, the increasing investment in IT security and data governance within the region presents another avenue for growth, as organizations seek AIOps platforms that not only enhance operational performance but also ensure data integrity and compliance. Thus, the GCC AIOps Platform Market is poised for robust growth driven by these emerging trends and opportunities.

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

GCC AIOps Platform Market Drivers

Increasing Adoption of Cloud Computing in GCC

The GCC AIOps Platform Market Industry is expanding due to the increased use of cloud computing solutions by regional organizations. According to the Gulf Cooperation Council, cloud adoption rates in the GCC are expected to reach 30% within the next few years, with companies such as Saudi Telecom Company and Etisalat leading the way in offering cloud-based services.

This boom in cloud use is making it easier to integrate Artificial Intelligence for IT Operations (AIOps) systems as businesses seek more effective and scalable IT management solutions.

Furthermore, the switch to cloud computing enables enterprises to use advanced analytics and automation technologies, increasing operational efficiency and boosting demand for AIOps solutions.

The increase in cloud infrastructure investment is critical to supporting this trend, with GCC governments spending extensively on digital projects to encourage economic diversification in accordance with their national objectives.

Growing Need for Enhanced Cybersecurity in GCC

With the rising incidence of cyber threats, the GCC AIOps Platform Market Industry is benefitting from heightened demand for enhanced cybersecurity measures. Gulf nations have reported a continuous increase in cybersecurity incidents, with cybersecurity risks rising by almost 50% over the past five years, according to findings from regional cybersecurity agencies.

Organizations such as Qatar's Cybersecurity Agency and the UAE's National Electronic Security Authority are implementing rigorous security frameworks and promoting advanced cybersecurity technologies.

AIOps platforms offer comprehensive functionalities to detect and mitigate potential threats faster and more efficiently, thus bolstering organizations’ cybersecurity strategies. This urgent need for better cybersecurity solutions is propelling the growth of AIOps in the GCC region.

Digital Transformation Initiatives by GCC Governments

GCC governments are aggressively pursuing digital transformation strategies as part of their long-term growth initiatives, significantly driving the GCC AIOps Platform Market Industry. Saudi Arabia's Vision 2030 and the UAE's Vision 2021 emphasize the integration of advanced technologies across various sectors, including public services, healthcare, and finance, contributing to an anticipated doubling of government investments in digital strategies.

These initiatives not only encourage the adoption of AIOps platforms but also create a conducive environment for technology providers to innovate and offer tailored solutions for governmental needs.

The considerable support and investment from governmental bodies are critical factors in establishing a strong demand for AIOps solutions, allowing ministries and agencies to enhance operational effectiveness and service delivery through technology.

GCC AIOps Platform Market Segment Insights

AIOps Platform Market Component Insights

The GCC AIOps Platform Market is gaining traction, particularly within the Component segment, which plays a vital role in the overall ecosystem. The Component segment encompasses crucial elements such as Platforms and Services, both of which are instrumental in enabling organizations to harness artificial intelligence for operational improvements.

Platforms are pivotal as they provide the foundational technology and capabilities needed to analyze vast quantities of operational data, facilitating better decision-making and efficiency. With the increase in digital transformation initiatives across the GCC region, businesses are recognizing the importance of utilizing advanced analytics and automation to streamline operations. This shift significantly boosts the need for comprehensive AIOps solutions that integrate seamlessly with existing IT infrastructures.

Moreover, the Services aspect of the Component segment is equally important as it includes consulting, implementation, and support services, which are essential for maximizing the potential of AIOps Platforms. As organizations may lack the in-house expertise required to effectively deploy and manage AIOps tools, service providers are experiencing heightened demand for their offerings.

This reliance on external expertise is particularly pronounced in the GCC, where there is a focus on improving operational efficiencies and reducing costs. Several trends are shaping the GCC AIOps Platform Market, such as increasing investments in cloud computing, the growing need for proactive incident management, and the rise of machine learning techniques among businesses seeking to optimize their IT operations.

These trends underscore the expanding significance of both Platforms and Services within the Component segment. Furthermore, government initiatives promoting digital innovation and smart city projects are further driving competition and adoption in this market segment.

As companies continue to prioritize agility and responsiveness, the Component segment is poised to play a crucial role in enabling organizations to navigate complex operational landscapes effectively, ensuring their competitiveness in a rapidly evolving market. This growing focus on efficient IT management solutions leads to an increased emphasis on partnerships between organizations and technology vendors to integrate AIOps capabilities into their existing operations.

These collaborative efforts are paving the way for a more robust adoption of Platforms and services, illustrating the significance of the Component segment in the broader context of the GCC AIOps Platform Market.

Therefore, understanding the dynamics of this segment is essential for stakeholders keen on leveraging AIOps for improved operational outcomes while addressing the unique challenges and opportunities present in the region's market landscape.

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

AIOps Platform Market Services Insights

The Services segment within the GCC AIOps Platform Market plays a crucial role in addressing various organizational needs as digital transformation accelerates across the region. Implementation Service drives the initial integration of AIOps solutions, ensuring seamless configuration and optimization for enhanced efficiency.

License and Maintenance Service provides ongoing support, reinforcing system reliability and scalability, which are critical for businesses operating in dynamic environments. Training and Education Service empowers personnel by equipping them with the necessary skills to leverage AIOps capabilities, fostering a knowledgeable workforce that can adapt to technological advancements.

Consulting Service offers strategic insights, enabling enterprises to align their AIOps initiatives with broader business objectives, while Managed Service provides outsourced support, allowing companies to focus on core activities.

Collectively, these services meet the growing demand for robust operational insights and automated processes, reflecting an upward trend in GCC's digital economy and its commitment to leveraging cutting-edge technologies. The increasing adoption rates of AIOps in various sectors underline the significance of these services, marking a pivotal shift in enhancing organizational efficiency and decision-making processes.

AIOps Platform Market Application Insights

The GCC AIOps Platform Market, particularly within the Application segment, represents a significant area of development and investment, reflecting the region's push for digital transformation. This market encompasses various critical functions such as Real-time Analytics, which facilitates immediate decision-making in dynamic environments, and Infrastructure Management, which is key for optimizing assets and resources effectively.

Network and Security Management are essential for ensuring robust defenses against increasing cybersecurity threats, while Application Performance plays a vital role in enhancing user experiences.Cloud monitoring is increasingly crucial as organizations migrate to cloud-based solutions, allowing for streamlined operations and scalability.

Anomaly detection remains a priority in identifying irregularities before they escalate, significantly minimizing downtime and operational disruptions. Finally, Log and Event management is instrumental in data-driven responses to incidents, ensuring compliance and operational integrity.

The GCC's embrace of advanced technologies, supported by government initiatives and strategic investments, further underscores the importance of these components in shaping a reliable and efficient AIOps ecosystem.The region's focus on these technologies positions it to harness emerging opportunities and drive future growth with high potential.

AIOps Platform Market Organization Size Insights

The Organization Size segment of the GCC AIOps Platform Market showcases a diverse landscape, primarily categorized into Small and Medium Enterprises (SMEs) and Large Enterprises.

SMEs are increasingly recognizing the potential of AIOps solutions to enhance operational efficiency and streamline IT processes, thereby becoming a crucial component within the market landscape.

This trend is supported by favorable government initiatives in the GCC aimed at promoting digital transformation among smaller organizations and fostering innovation and competitiveness.

Large Enterprises, on the other hand, dominate the market due to their substantial IT infrastructures and the critical need for advanced analytics, automation, and real-time problem resolution, which AIOps platforms effectively deliver. These enterprises often face complex IT ecosystems that require large-scale solutions capable of integrating multiple data sources.

The significant investments in Research and Development, combined with the pressure to optimize performance and enhance decision-making processes, make this segment a vital player in the GCC AIOps Platform Market, driving growth and innovation throughout the region.

The interplay between these organization sizes highlights the adaptability and necessity of AIOps solutions in today's fast-paced digital environment, further underlining their importance in the market dynamics.

AIOps Platform Market Vertical Insights

The GCC AIOps Platform Market is experiencing significant growth, with the vertical segment playing a crucial role in shaping its trajectory. This market is characterized by its strong focus on sectors such as Banking, Financial Services, and Insurance (BFSI), where the imperative for enhanced operational efficiency and risk management drives the adoption of AIOps solutions.

The Telecom and IT domain also plays a vital part as organizations seek to streamline service management and improve customer experience in an increasingly competitive landscape.

In the Manufacturing sector, the integration of AIOps is pivotal in achieving smart manufacturing goals, fostering real-time insights, and supporting operational continuity.

Additionally, the Media and Entertainment industry relies on AIOps to manage vast datasets and optimize content delivery, enhancing user engagement and satisfaction. The market's segmentation underscores the adaptability of AIOps across diverse industries within the GCC region, reflecting a growing recognition of the importance of data-driven decision-making.

As businesses navigate challenges like cybersecurity threats and operational inefficiencies, the deployment of AIOps platforms becomes an essential strategy to leverage automation and artificial intelligence capabilities for improved performance and innovation.

GCC AIOps Platform Market Key Players and Competitive Insights

The GCC AIOps Platform Market is an increasingly dynamic and competitive landscape characterized by the integration of artificial intelligence in IT operations aimed at enhancing efficiency and decision-making within organizations.

The region has seen a growing demand for AIOps solutions, primarily driven by the need to manage and analyze vast data generated by digital transformations, cloud migrations, and the ongoing complexities in IT environments.

As businesses strive for operational excellence and seek to leverage their IT investments, the competitive landscape has been marked by innovations in technology, service offerings, and partnerships.

Companies operating in this market are not only required to enhance their product features and capabilities but also to understand local regulations, customer preferences, and the unique market dynamics of the GCC region to gain a competitive edge.Cisco is a formidable player within the GCC AIOps Platform Market, bolstered by its strong market presence, comprehensive portfolio, and extensive expertise in networking and IT infrastructure.

The company’s strengths lie in its ability to deliver advanced AIOps solutions that integrate seamlessly with existing technologies, providing organizations with actionable insights and automated responses to IT incidents.

Cisco has established robust partnerships with regional service providers, enabling it to expand its reach and enhance its service offerings specifically tailored to GCC customers. The company’s reputation for reliability and security in its solutions has further strengthened its position as organizations in the region prioritize data protection and operational resilience.

Moreover, Cisco's commitment to innovation through continuous research and development allows it to stay ahead of evolving market needs, making it a prominent competitor in the AIOps domain.Moogsoft also plays a vital role in the GCC AIOps Platform Market, recognized for its innovative approach to AI-driven incident management and operational analytics.

The company offers a suite of products designed to reduce downtime, expedite incident resolution, and enhance overall IT performance. Moogsoft’s key strengths include its user-friendly platform, which facilitates quick deployment and integration into existing systems, thus appealing to a wide range of enterprises in the GCC region.

The firm has been active in establishing strategic partnerships and has pursued mergers and acquisitions to bolster its technological capabilities and market presence. By aligning with local businesses and technology providers, Moogsoft has successfully penetrated the GCC market, reinforcing its commitment to providing tailored solutions that address regional specificities. Its continuous investments in enhancing AI capabilities and operational efficiencies have positioned Moogsoft as a significant contender in the evolving AIOps landscape in the GCC.

Key Companies in the GCC AIOps Platform Market Include

• Cisco


• Moogsoft


• PagerDuty


• Zenoss


• AppDynamics


• Elastic


• Splunk


• Dynatrace


• BMC Software


• VMware


• IBM


• New Relic


• ServiceNow


• Micro Focus

GCC AIOps Platform Market Industry Developments

In recent months, the GCC AIOps Platform Market has witnessed significant developments, including a surge in technological investments aimed at enhancing operational efficiencies across various sectors. Companies like Cisco and VMware are focusing on expanding their AIOps offerings to cater to an increasing demand for automation and intelligence in IT operations.

The growth in the GCC region's digital transformation initiatives has contributed to increased market valuations, specifically for firms such as Moogsoft and Dynatrace, which reported substantial year-over-year growth in their service uptake.

Notably, in February 2023, IBM announced its acquisition of a smaller analytics firm to bolster its AIOps capabilities in the region, reinforcing its commitment to the GCC market.

Moreover, ServiceNow continues to enhance its platform to meet the evolving needs of businesses turning towards AI-driven solutions. Over the past two to three years, advancements in cloud technologies, AI integration, and data analytics have played a crucial role in shaping the GCC AIOps landscape, marking the region as a rapidly developing hub for innovative IT solutions.

The shift towards AIOps is evident as organizations seek to improve operational efficiencies and reduce downtime through automated insights.

GCC AIOps Platform Market Segmentation Insights

AIOps Platform Market Component Outlook

• Platforms


• Services

AIOps Platform Market Services Outlook

• Implementation Service


• License and Maintenance Service


• Training


• Education Service


• Consulting Service


• Managed Service

AIOps Platform Market Application Outlook

• Real-time Analytics


• Infrastructure Management


• Network and Security Management


• Application Performance


• Cloud monitoring


• Anomaly detection


• Log and Event

AIOps Platform Market Organization Size Outlook

• SMEs


• Large Enterprises

AIOps Platform Market Vertical Outlook

• BFSI


• Telecom and IT


• Manufacturing


• Media and Entertainment

 

Report Attribute/Metric Source:	Details
MARKET SIZE 2023	71.2(USD Million)
MARKET SIZE 2024	84.16(USD Million)
MARKET SIZE 2035	537.2(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR)	18.354% (2025 - 2035)
REPORT COVERAGE	Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR	2024
MARKET FORECAST PERIOD	2025 - 2035
HISTORICAL DATA	2019 - 2024
MARKET FORECAST UNITS	USD Million
KEY COMPANIES PROFILED	Cisco, Moogsoft, PagerDuty, Zenoss, AppDynamics, Elastic, Splunk, Dynatrace, BMC Software, VMware, IBM, New Relic, ServiceNow, Micro Focus
SEGMENTS COVERED	Component, Services, Application, Organization Size, Vertical
KEY MARKET OPPORTUNITIES	Cloud integration growth, Increased demand for automation, Cybersecurity enhancement needs, Rise in data analytics, Multi-cloud management expansion
KEY MARKET DYNAMICS	growing IT complexity, increasing cloud adoption, demand for operational efficiency, enhanced decision-making capabilities, proactive issue resolution
COUNTRIES COVERED	GCC