Market Research Future (MRFR) has published a cooked research report on the “Telecom Expense Management Market” that contains information from 2024 to 2032. The Telecom Expense Management Market is estimated to register a CAGR of 7.87% during the forecast period of 2024 to 2032.

MRFR recognizes the following companies as the key players in the global Telecom Expense Management Market Accenture plc - Avotus Corporation, Calero-MDSL, Cass Information Systems, Inc., CGI GROUP INC., CompuCom Systems, Inc., Dimension Data, Econocom Group SE, Globys, Inc., IBM Corporation, Tangoe, Valicom, and WidePoint Solutions Corporation Inc.

Telecom Expense Management Market Highlights

The global Telecom Expense Management Market is accounted to register a CAGR of 7.87% during the forecast period and is estimated to reach USD 7.5 Billion by 2032

Telecom expense management solutions help organizations gain visibility into their telecom expenses, streamline processes, and reduce costs. These solutions typically involve software platforms or services that provide comprehensive reporting, analysis, and control over telecom expenses. They may also include features like invoice processing, contract management, inventory management, and usage tracking.

Segment Analysis

The global Telecom Expense Management Market has been segmented based Solution, service, deployment.

The invoice management segment accounted for the largest revenue share of 36.2% in 2021 and is expected to dominate the market over the forecast period. Organizations may centralize, simplify, and streamline the entire invoice processing process using invoice management. Invoice collecting with data normalization across vendors, invoice auditing against contract rates and cost centers, invoice error detection and rectification, vendor refund process, and allocation of invoice charges to the proper cost centers are some advantages offered by invoice management solutions.

The hosted services segment is expected to contribute significantly to the global industry, accounting for 67.5% of the total revenue share in 2021. The mobile aspect of the hosted service is one of its key benefits. Additionally, scalable IT infrastructure resources are another important benefit of hosting solutions. There is a need to scale up resources for a variety of reasons, including server performance, a change in system configuration to upgrade current software, the creation of a new system to deploy a new application, an upgrade to the most recent version of a server that is no longer receiving support, and increase in storage capacity.

The on-premise segment accounted for the largest revenue share of 60.1% in 2021. On-premise is based on the physical environment and is important for organizations with sensitive data. Data protection is arguably the biggest benefit of on-premise software, as companies have complete control over their data and its security since the data is stored locally. Additionally, organizations can control maintenance and upgrades for their software and hardware when required.

Regional Analysis

The global Telecom Expense Management Market, based on region, has been divided into the North America, Europe, Asia-Pacific, and Rest of the World. North America has been a mature market for telecom expense management solutions, primarily driven by the presence of a large number of enterprises and the adoption of advanced technologies. The region has seen significant demand for TEM solutions due to the complexity of telecom networks and the need for cost optimization. The United States and Canada are the key contributors to the market in this region.

Europe has witnessed steady growth in the telecom expense management market, with countries like the United Kingdom, Germany, France, and the Nordic countries driving the demand. The increasing adoption of mobility solutions, cloud-based services, and the need for effective telecom cost management have fueled the market growth in this region. Additionally, stringent regulatory policies related to data protection and security have boosted the adoption of TEM solutions.

The Asia Pacific region is experiencing rapid growth in the telecom expense management market due to the expanding telecommunications sector and the emergence of large enterprises. Countries such as China, Japan, India, South Korea, and Australia are key contributors to the market growth. The increasing mobile workforce, rising smartphone penetration, and the need for efficient cost management solutions are driving the demand for TEM solutions in this region.

Key Findings of the Study

• The global Telecom Expense Management Market is expected to reach USD 6.7 Billion by 2030, at a CAGR of 10.20% during the forecast period.


• North America has been a mature market for telecom expense management solutions, primarily driven by the presence of a large number of enterprises and the adoption of advanced technologies.


• The invoice management segment accounted for the largest revenue share of 36.2% in 2021 and is expected to dominate the market over the forecast period.


• Avotus Corporation, Calero-MDSL, Cass Information Systems, Inc, CGI GROUP INC., CompuCom Systems, Inc., Dimension Data, Econocom Group SE, Globys, Inc., IBM Corporation, Tangoe, Valicom, and WidePoint Solutions Corporation Inc.