One of the major challenges impacting queue management system market growth is data safety and security problems related to the usage of QMS. Data saved on smart cards or mobile devices by users can be abused. Large companies, on the other hand, are more worried about the safety and security of these automated QMS due to a number of safety problems and vulnerabilities. According to an IBM assessment, some QMS have vulnerabilities and may be readily hacked or accessed by intruders. These attackers can easily get access to kiosks and break into underlying operating systems (OS), resulting in the loss or theft of critical information from the company.
Cumulative Growth Analysis
There are numerous companies in the Global Queue Management System Market that provide various sorts of solutions. SEDCO, for example, provides queue management, which allows a consumer to enter a queue by purchasing a ticket through multiple channels (ticketing Kiosk, mobile applications, and online appointments), and call customers forward to the service using various notification systems. These solutions are simple to incorporate into a variety of company systems.
Value Chain Analysis
According to the reports, the Queue Management System Market is divided into three sections: component, vertical, and region. The queue management system market has been divided into two components: solutions and services. The solution category had the largest market share in 2018, and it is projected to have a greater market share over the forecast period. The services section comprises the associated services provided by the solution provider during or after the system's implementation. The services mostly consist of professional services such as support and maintenance as well as training. During the projection period, the service category is predicted to increase at a faster CAGR. The queue management system market is divided into verticals such as healthcare, BFSI, government, retail, telecommunication, education, hospitality, and others. During the projection period, 2019–2025, the retail & consumer goods category is predicted to increase at the fastest CAGR.
Queue Management System Market Segmentation Overview
The market is segmented based on the component, vertical, and region. The global Queue Management System Market trend is expected to witness decent growth during the forecast period.
By Application: The queue management system market is segmented into safety solutions and services based on the application.
By end-users: Based on the propulsion types, the queue management system market is segmented into healthcare, BFSI, government, retail, telecommunication, education, hospitality, and others.
Queue Management System Market Regional Analysis
According to the reports, the Global Queue Management System Market has been divided into Asia-Pacific, North America, Europe, the Middle East and Africa, and South America. In terms of market share, North America dominates the queue management system industry. Some of the reasons driving market expansion include the increasing deployment of such solutions across various agencies as well as retail and consumer goods companies. Furthermore, the North American market has taken the largest position due to the existence of a number of queue management system firms giving comprehensive solutions to corporations.
Europe is now ranked second in the market. Europe has been divided into the United Kingdom, Germany, France, Spain, Italy, and the rest of Europe for the purposes of this research. The UK is anticipated to earn the most queue management system market share, followed by Germany and France, according to the MRFR research. The growing requirement to provide a better customer experience for services is a driving element in the region's queue management system market growth.
Queue Management System Market Competitive Landscape
To improve their market offers, QMS suppliers have used a variety of organic and inorganic development methods, such as new product releases, product upgrades, partnerships and agreements, business expansions, and mergers and acquisitions.
Queue Management System Market Top Players
- AURIONPRO (India)
- SEDCO (UAE)
- Wavetec (UAE)
- Xtreme Media Pvt. Ltd. (India)
- Qmatic (Sweden)
- VirtuaQ (US)
- QLess, Inc. (US)
- Databyte (Australia)
- Qudini (UK)
- Tensator (UK)
- KareXpert Technologies Pvt Ltd. (India)
- CampusQ (Australia)
- Advantech Co., Ltd. (Taiwan)
- XIPHIAS Software Technologies (India)
Report Overview: