Operational Analytics Market Research Report-Forecast to 2032

Operational Analytics Market Research Report Information By Application (Customer Management, Fraud Detection), By Vertical (Energy & Utilities, Financial Services), By Type (Software, Services), By Deployment (On-Cloud, On-Premise), And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2032.

ID: MRFR/ICT/1355-HCR | 110 Pages | Author: Shubham Munde | March 2024         

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Operational Analytics Market Overview


Operational Analytics Market Size was valued at USD 8.2 billion in 2022. The Operational Analytics market industry is projected to grow from USD9.53004 Billion in 2023 to USD 31.72062183 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 16.22% during the forecast period (2023 - 2032). The key market drivers enhancing market growth are the increased need for process and operations optimization, control, and data explosion due to the emergence of IOT-enabled technology


Operational Analytics Market Overview


Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review


Operational Analytics Market Trends


The proliferation of huge amounts of IT operations data is driving market growth.


With the evolving IT industry and the growing complexity of IT environments, the generation of operational data has increased significantly. In the past, more than traditional data analytics tools were needed in analyzing large operational data, leading to low returns on investment. However, the emergence of IT Operations Analytics (ITOA) solutions has revolutionized the way organizations analyze operational data. These solutions enable organizations to effectively identify the underlying causes of IT system performance issues and analyze them in a scalable and cost-effective manner. By deploying ITOA solutions, organizations can analyze vast amounts of operational data from different applications. Real-time analytical capabilities enhance analytical outcomes, providing organizations with valuable insights. This factor drives the Market CAGR.


Additionally, The Operational Analytics Industry comprises enterprises that contribute to the significant growth of the Operational Analytics Market Application. IT operational analytics are vital in improving operational efficiencies, enhancing capacity management, and reducing mean time to repair (MTTR) or mean time to identify (MTTI) by up to 70%. These analytics solutions automate the collection, organization, and identification of data patterns in complex and rapidly changing IT environments. Operational analytics provide timely and actionable information, enabling faster problem detection and improving IT system performance. This allows users to address issues and minimize resolution time efficiently. Thus, these factors drive the Operational Analytics market revenue.


Operational Analytics Market Segment Insights


Operational Analytics Application Insights


Based on application, the Operational Analytics market segmentation includes customer management and fraud detection. The customer management segment dominated the market due to its significant impact on business performance and customer satisfaction. Operational analytics in customer management gives businesses valuable insights into customer behavior, preferences, and needs. By analyzing customer data, organizations can enhance customer segmentation, improve personalized marketing strategies, optimize customer service processes, and identify opportunities for upselling and cross-selling.


Operational Analytics Vertical Insights


The Operational Analytics market segmentation, based on vertical, includes energy & utilities and financial services. The financial services segment dominated the market because financial institutions rely heavily on operational analytics to optimize business operations, manage risks, detect fraud, and enhance regulatory compliance. Operational analytics enables financial services organizations to analyze vast amounts of data related to transactions, customer behavior, market trends, and internal processes to make informed decisions and improve overall operational efficiency.


Operational Analytics Type Insights


The Operational Analytics market segmentation, based on type, includes software and services. The software segment dominates the market by providing organizations with tools to collect, analyze, and derive insights from operational data. These solutions offer advanced analytics, data visualization, and reporting features, enabling businesses to optimize operations and make better decisions. With the increasing need for real-time monitoring, predictive analytics, and process optimization, the demand for operational analytics software is high across various industries.


Operational Analytics Deployment Insights


Based on Deployment, the Operational Analytics market segmentation includes on-cloud and on-premise. The on-cloud segment dominated the market because cloud-based Deployment allows businesses to access and analyze their operational data from anywhere, at any time, using various devices.


Figure1: Operational Analytics Market, by Deployment, 2022&2032(USD billion)


Operational Analytics Market, by Deployment, 2022&2032


Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review


Operational Analytics Regional Insights


By Region, the study provides market insights into North America, Europe, Asia-Pacific, and Rest of the World. The North American operational analytics market will dominate because the presence of players in the Region and technological advancements drives the software segment.


Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure2: OPERATIONAL ANALYTICS MARKET SHARE BY REGION 2022 (%)


OPERATIONAL ANALYTICS MARKET SHARE BY REGION 2022


Source: Secondary Research, Primary Research, MRFR Database, and Analyst Review


Europe's Operational Analytics market accounts for the second-largest market share. As the demand for streamlined processes and improved operations continues to grow, the Region is experiencing a surge in technological innovation. Companies are seeking out cutting-edge solutions to maximize efficiency and productivity while also minimizing costs and waste. Further, the German Operational Analytics market held the largest market share, and the UK has been growing rapidly. It turns out it's the fastest-growing market in the European Region.


The Asia-Pacific Operational Analytics Market is expected to grow fastest from 2023 to 2032. This is due to the emergence of IOT-enabled technology and the rapid rise of technology adoption. Moreover, China’s Operational Analytics market held the largest market share, and the Indian Operational Analytics market was the fastest-growing market in the Asia-Pacific region.


Operational Analytics Key Market Players& Competitive Insights


Leading market players are investing heavily in research and development to expand their product lines, which will help the Operational Analytics market grow even more. Market participants are also undertaking various strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. The Operational Analytics industry must offer cost-effective items to expand and survive in a more competitive and rising market climate.


Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the Operational Analytics industry to benefit clients and increase the market sector. In recent years, the Operational Analytics industry has offered some of the most significant medical advantages. Major players in the Operational Analytics market include IBM Corporation (US), Oracle Corporation (US), Microsoft Corporation (US), SAS Institute (US), Hewlett Packard Enterprise (US), SAP SE (Germany), and Alteryx (US). Cloudera (US), Bentley Systems (US), Splunk (US), and other companies are trying to boost market demand by investing in research and development projects. It's a smart move, as innovation is often the key to staying ahead of the competition and meeting the needs of consumers.


SolarWinds expanded its IT operations management portfolio to address the requirements of IT professionals navigating hybrid IT environments and adapting to economic challenges.


SAP SE, a leading German multinational software company, developed the Corona Warn App for the German government. Based on Apple and Google's Exposure Notification Framework, this app aims to help combat the spread of COVID-19 by alerting users of potential exposure.


Key companies in The Operational Analytics Market Include





  • SAS Institute (US)




  • Hewlett Packard Enterprise (US)




  • SAP SE (Germany)




  • Alteryx (US).




  • Cloudera (US)




Operational Analytics Industry Developments


July 2020: Citrix and Microsoft have partnered to revolutionize the modern workplace in response to the COVID-19 pandemic. Together, they will offer collaborative tools and services to facilitate the smooth migration of Citrix customers to Microsoft Azure's cloud platform. Additionally, the companies will develop a unified roadmap to ensure a seamless and enhanced flexible work experience.


June 2020: SAP introduced the Corona Warn App on behalf of the German government. This app, one of the earliest in Europe, follows the guidelines of Apple and Google's Exposure Notification Framework, serving as a COVID-19 warning system.


Operational Analytics Market Segmentation


Operational Analytics Application Outlook




  • Customer Management




  • Fraud Detection




Operational Analytics Vertical Outlook




  • Energy & Utilities




  • Financial Services




Operational Analytics Type Outlook




  • Software




  • Services




Operational Analytics Deployment Outlook




  • On-Cloud




  • On-Premise




Operational Analytics Regional Outlook




  • North America



    • US




    • Canada






  • Europe



    • Germany




    • France




    • UK




    • Italy




    • Spain




    • Rest of Europe






  • Asia-Pacific



    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World



    • Middle East




    • Africa




    • Latin America





Report Scope:

Report Attribute/Metric Details
Market Size2022 USD 8.2billion
Market Size 2023 USD 9.53004billion
Market Size2032 USD 31.72062183billion
Compound Annual Growth Rate (CAGR) 16.22%(2023-2032)
Base Year 2022
Market Forecast Period 2023-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Application, Vertical, Type, Deployment, and Region
Geographies Covered North America, Europe, AsiaPacific, and the Rest of the World
Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled IBM Corporation (US) Oracle Corporation (US) Microsoft Corporation (US) SAS Institute (US) Hewlett Packard Enterprise (US) SAP SE (Germany) Alteryx (US). Cloudera (US) Bentley Systems (US) Splunk (US)
Key Market Opportunities The growing reliance on IT infrastructure across industries worldwide has significantly heightened the demand for operational analytics.
Key Market Dynamics The Operational Analytics Industry consists of enterprises providing major growth to the Operational Analytics Market Application.




Frequently Asked Questions (FAQ) :

The Operational Analytics market size was valued at USD 8.2 Billion in 2022.

The market is projected to grow at a CAGR of 16.22% during the forecast period, 2023-2032.

The key players in the market are IBM Corporation (US), Oracle Corporation (US), Microsoft Corporation (US), SAS Institute (US), Hewlett Packard Enterprise (US), SAP SE (Germany), and Alteryx (US).

The Software Operational Analytics category dominated the market in 2022.

Key Questions Answered

  • Global Market Outlook
  • In-depth analysis of global and regional trends
  • Analyze and identify the major players in the market, their market share, key developments, etc.
  • To understand the capability of the major players based on products offered, financials, and strategies.
  • Identify disrupting products, companies, and trends.
  • To identify opportunities in the market.
  • Analyze the key challenges in the market.
  • Analyze the regional penetration of players, products, and services in the market.
  • Comparison of major players’ financial performance.
  • Evaluate strategies adopted by major players.
  • Recommendations
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