North America Crowdsourced Testing Market Overview
As per MRFR analysis, the North America Crowdsourced Testing Market Size was estimated at 600 (USD Million) in 2023. The North America Crowdsourced Testing Market is expected to grow from 660(USD Million) in 2024 to 1,810 (USD Million) by 2035. The North America Crowdsourced Testing Market CAGR (growth rate) is expected to be around 9.605% during the forecast period (2025 - 2035).
Key North America Crowdsourced Testing Market Trends Highlighted
The North America Crowdsourced Testing Market is experiencing significant growth driven by the increasing demand for high-quality software and applications. Companies are under pressure to deliver products at faster rates, leading them to adopt crowdsourced testing to enhance their testing processes. This model allows for leveraging a diverse pool of testers, ensuring a wide range of devices and geographical locations are covered, ultimately improving software quality. As organizations embrace digital transformation, crowdsourced testing becomes essential in aligning with the fast-paced tech environment prevalent in the region.Â
There are also notable opportunities in the North American market, such as the growing interest in artificial intelligence and machine learning applications in the testing process.By using these technologies, businesses can work more efficiently, shorten the time it takes to test software, and use data from past testing scenarios to better predict possible software bugs. Also, the rise in remote work can lead to a larger group of testers who are available for crowdsourced projects.Â
This makes it a good choice for companies that want to improve their testing strategies. Recent trends show that businesses are moving toward testing methods that focus more on the user and involve crowds early on in the development process. This change not only helps get feedback from users, but it can also help find usability problems before the product is released.
With a strong emphasis on customer satisfaction and improved user experience in software development, North America is setting a standard for crowdsourced testing practices that could influence markets worldwide.

Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review
North America Crowdsourced Testing Market Drivers
Growing Demand for Agile Development Practices
The North America Crowdsourced Testing Market is experiencing significant growth driven by an increasing demand for agile development practices. Companies are shifting towards agile methodologies to enhance their software development processes, realizing that faster release cycles and iterative testing improve product quality.Â
According to a report by the Agile Alliance, 98% of organizations in North America using Agile methodologies noted improved team collaboration in the development process, increasing the need for efficient testing methods, such as crowdsourced testing.Big companies like Microsoft and Google have adopted crowdsourced testing in their development cycles, demonstrating its effectiveness in identifying bugs and improving software quality. The prevalence of agile practices creates a robust environment for crowdsourced testing, enabling companies to utilize diverse testing resources efficiently while maintaining rapid development timelines.
Rise in Mobile Application Usage
The proliferation of mobile applications in North America significantly contributes to the growth of the Crowdsourced Testing Market. As per a report from the Pew Research Center, 81% of Americans own smartphones, leading to an explosion of mobile apps on platforms like Android and iOS.Â
This trend raises the need for extensive testing across various devices and operating systems to ensure software reliability and user satisfaction. Companies such as Uber and Airbnb have incorporated crowdsourced testing to validate app functionality under diverse user conditions.The surging demand for mobile applications necessitates robust testing solutions, and crowdsourced testing provides the expertise needed to assess user experience comprehensively before launch.
Increasing Complexity of Software Systems
With the increasing complexity of software systems in North America, the Crowdsourced Testing Market is poised for growth. Modern software architectures often include microservices, cloud integrations, and extensive third-party components, making traditional testing methods less efficient.Â
According to a survey by the Software Engineering Institute, over 70% of organizations acknowledge struggling with the complexities of their software environments, highlighting a critical need for innovative testing approaches.Companies like IBM utilize crowdsourced testing to tackle these complexities effectively, leveraging the global crowd's diverse skill sets and perspectives. This complexity drives the demand for flexible testing solutions, positioning crowdsourced testing as a favorable strategy for software validation.
North America Crowdsourced Testing Market Segment Insights
Crowdsourced Testing Market Type Insights
The Type segment of the North America Crowdsourced Testing Market is composed of various critical categories, which play significant roles in ensuring quality assurance for software and applications. Among these categories, Functional Testing stands out as it assesses the software's functionalities against the specified requirements, ensuring that applications work as expected. This testing type is essential for businesses aiming to deliver reliable products in a competitive landscape. Security Testing is equally vital, considering the increase in cyber threats; it identifies vulnerabilities within the software, helping organizations prevent potential breaches and safeguard sensitive information.
Usability Testing focuses on the end-user experience, ensuring that applications are user-friendly and efficient, thereby contributing to increased customer satisfaction and retention rates. Localization Testing, on the other hand, ensures that applications are culturally and linguistically appropriate for different markets, which is particularly important in a diverse region like North America.Â
Additionally, the 'Others' category encompasses various testing methodologies that do not strictly fall under the aforementioned classifications but are crucial for specific needs and scenarios.The increasing reliance on digital platforms and the necessity to provide flawless customer experiences drive the demand for these testing types across the North America Crowdsourced Testing Market.Â
This demand is further fueled by the rapid technological advancements and the need for businesses to keep pace with evolving consumer expectations and industry standards. As organizations seek to mitigate risks associated with software deployment, the focus on this Type segment continues to grow, highlighting the importance of thoroughly evaluating and ensuring quality throughout the software development lifecycle.

Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review
Crowdsourced Testing Market Platform Insights
The North America Crowdsourced Testing Market showcases significant growth potential, particularly in the Platform segment, which includes Mobile Based, Web-Based, and Others as its core divisions. As digital transformation accelerates in North America, Mobile Based testing gains traction due to the increasing reliance on mobile applications for everyday tasks and consumer engagement, underlining the importance of quality assurance in mobile development. Web-Based testing holds substantial relevance as well, driven by the ongoing shift towards web solutions and the need for thorough testing to ensure optimal performance and user experience.
As businesses embrace diverse platforms, the demand for effective validation mechanisms has intensified, fostering opportunities for innovation in the testing space. Additionally, the Others category encompasses emerging solutions that cater to unique testing requirements, further diversifying the offerings in the crowdsourced testing landscape. The continuous advancements in technology and the growing reliance on digital interfaces are anticipated to bolster the North America Crowdsourced Testing Market revenue, making this segment a pivotal area for growth within the industry.This emphasis on comprehensive testing across various platforms enhances the overall market growth, meeting the evolving needs of clients and end-users alike.
Crowdsourced Testing Market Organization Size Insights
The North America Crowdsourced Testing Market showcases a significant segmentation based on Organization Size, primarily divided into Large Enterprises and Small and Medium Enterprises. Large Enterprises are increasingly adopting crowdsourced testing solutions to enhance their software quality and speed up releases, taking advantage of agile methodologies and real-time feedback from diverse user groups.Â
This group's ability to allocate resources effectively allows for comprehensive testing strategies, thus ensuring robust end-product performance.On the other hand, Small and Medium Enterprises are recognizing the importance of crowdsourced testing as a cost-effective solution to access extensive testing capabilities without the overhead associated with traditional testing methods.Â
These organizations benefit from the flexibility and scalability offered by crowdsourced testing, making it an attractive option for driving innovation and maintaining quality assurance. As businesses in North America focus on digital transformation, the demand for crowdsourced testing services will likely grow within both segments, reflecting a broader trend of leveraging crowd intelligence to enhance application reliability and user experience.
Crowdsourced Testing Market Vertical Insights
The North America Crowdsourced Testing Market exhibits a diverse vertical segmentation, showcasing its application across various sectors such as Banking, Financial Services and Insurance (BFSI), Information Technology and Telecommunication, Retail and Consumer Goods, Healthcare and Life Sciences, Media and Entertainment, among others. The BFSI sector is particularly significant as it demands rigorous testing to ensure security and compliance, reflecting its critical role in maintaining consumer trust.Â
In Information Technology and Telecommunication, the market is driven by the need for quality assurance and performance testing, ensuring seamless user experiences in increasingly digital environments.The Retail and Consumer Goods sector leverages crowdsourced testing to enhance customer engagement and optimize product offerings, while Healthcare and Life Sciences prioritize accurate functionality and compliance with stringent regulations in their testing processes.Â
Media and Entertainment industries utilize crowdsourced testing to gauge user feedback and improve content delivery, making it a vital component for audience satisfaction. Each of these sectors contributes distinctly to the North America Crowdsourced Testing Market dynamics, underlining the growing emphasis on efficient and effective testing methodologies across industries.This vertical diversity not only reflects the market's expansive landscape but also highlights the growing trend toward collaborative testing approaches that harness broad user input and feedback for improved product quality.
Crowdsourced Testing Market Regional Insights
The North America Crowdsourced Testing Market exhibits significant growth potential within the regional landscape, primarily driven by technological advancements and an expanding need for robust software quality assurance. In the United States, a robust digital ecosystem fosters a thriving landscape for crowdsourced testing, as organizations seek to leverage diverse user experiences for comprehensive testing solutions.Â
This market segment benefits from a keen focus on innovation and continuous improvement across various industries, including finance and healthcare.Canada, known for its strong technological infrastructure and emphasis on educational initiatives, also plays a pivotal role in shaping the crowdsourced testing market dynamics. The region's emphasis on research and development, along with increasing demand for user-driven testing approaches, positions Canada as a vital contributor to the growth of this sector.Â
The collaboration between organizations and freelance testers in both the U.S. and Canada highlights the evolving methodologies in software testing, enabling companies to tap into real-time user feedback and expedite product launches.Overall, the North America Crowdsourced Testing Market thrives on collaboration, expertise, and a focus on delivering superior digital experiences across varied platforms.

Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review
North America Crowdsourced Testing Market Key Players and Competitive Insights
The North America Crowdsourced Testing Market is characterized by an increasing demand for efficient testing solutions that leverage diverse user bases to ensure software quality. This market has gained traction due to the rapid digital transformation among businesses and the proliferation of mobile and web applications. With the advent of crowdsourced testing, companies are presented with an innovative approach to overcome traditional testing limitations, tapping into varied demographics, geographic locations, and real user environments.Â
As organizations seek to enhance user experiences, accelerate time-to-market, and optimize costs, competitive insights become vital for understanding market dynamics, growth opportunities, and the positioning of key players within this space.Global App Testing has established a significant presence in the North America Crowdsourced Testing Market through its innovative testing solutions and user-centric approach. The company has positioned itself as a reliable partner for organizations looking to improve the quality of their applications by providing on-demand testing services.Â
Global App Testing's strengths lie in its extensive network of testers that cover diverse user profiles, which allows for comprehensive and relatable feedback on apps. This capacity to deliver rapid, real-world testing both enhances customer satisfaction and accelerates the testing phase in software development cycles. Additionally, the company's focus on integrating feedback quickly into the development process establishes it as a leader in optimizing product launches and safeguarding against potential user experience pitfalls, thereby securing a competitive edge in the North American market.Applause, another formidable player in the North America Crowdsourced Testing Market, offers a range of products and services designed to enhance application quality through real user testing.Â
The company is recognized for its innovative approach to quality assurance, providing end-to-end testing solutions that include functionality testing, usability testing, and localization testing. Applause boasts significant market presence, capitalizing on its robust community of testers to deliver genuine user insights that help enterprises align their offerings with the needs and behaviors of their target audiences.Â
The company's strategic partnerships and occasional mergers and acquisitions further bolster its capabilities and market reach, reinforcing its commitment to delivering superior quality assurance services. Applause's strengths in adapting its product offerings, coupled with a deep understanding of the evolving landscape of software testing, position it as a prominent contender in the competitive North American landscape for crowdsourced testing services.
Key Companies in the North America Crowdsourced Testing Market Include:
- Global App Testing
- Applause
- Testbirds
- TryMyUI
- Rainforest QA
- Digivante
- Zyte
- LambdaTest
- TestIO
- Crowdtesting
- TestProject
- BetaTesting
- uTest
- UserTesting
- Keynote Systems
North America Crowdsourced Testing Market Developments
In recent months, the North America Crowdsourced Testing Market has witnessed notable developments, particularly concerning key players such as Global App Testing, Applause, and UserTesting. As of September 2023, the market has shown significant growth, fueled by the increasing demand for high-quality software products and rapid digital transformation across industries.Â
The prominence of agile development methodologies has further accelerated the adoption of crowdsourced testing solutions. Notably, in July 2023, Global App Testing announced a partnership with LambdaTest to enhance automated testing capabilities, reflecting a trend towards integrating advanced technologies within the testing landscape. Furthermore, in June 2023, Applause expanded its offerings by acquiring a niche testing solution provider, which bolstered its market position.Â
There were also reports of a strategic alliance between TryMyUI and Rainforest QA aimed at improving user experience testing and providing deeper insights into customer interactions. Overall, the continuous evolution and collaboration among these major companies underscore the dynamic nature of the North America Crowdsourced Testing Market, driven by innovative solutions and a focus on quality assurance.
North America Crowdsourced Testing Market Segmentation Insights
Crowdsourced Testing Market Type Outlook
- Functional Testing
- Security Testing
- Usability Testing
- Localization Testing
- Others
Crowdsourced Testing Market Platform Outlook
- Mobile Based
- Web-Based
- Others
Crowdsourced Testing Market Organization Size Outlook
- Large Enterprises
- Small & Medium Enterprises
Crowdsourced Testing Market Vertical Outlook
- BFSI
- IT & Telecommunication
- Retail and Consumer Goods
- Healthcare & Life Sciences
- Media & Entertainment
- Others
Crowdsourced Testing Market Regional Outlook
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Report Attribute/Metric Source: |
Details |
MARKET SIZE 2023 |
600.0(USD Million) |
MARKET SIZE 2024 |
660.0(USD Million) |
MARKET SIZE 2035 |
1810.0(USD Million) |
COMPOUND ANNUAL GROWTH RATE (CAGR) |
9.605% (2025 - 2035) |
REPORT COVERAGE |
Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
BASE YEAR |
2024 |
MARKET FORECAST PERIOD |
2025 - 2035 |
HISTORICAL DATA |
2019 - 2024 |
MARKET FORECAST UNITS |
USD Million |
KEY COMPANIES PROFILED |
Global App Testing, Applause, Testbirds, TryMyUI, Rainforest QA, Digivante, Zyte, LambdaTest, TestIO, Crowdtesting, TestProject, BetaTesting, uTest, UserTesting, Keynote Systems |
SEGMENTS COVERED |
Type, Platform, Organization Size, Vertical, Regional |
KEY MARKET OPPORTUNITIES |
Increased demand for agile testing, Expansion of mobile application testing, Growth in IoT device testing, Rising need for faster time-to-market, Cost-effective testing solutions |
KEY MARKET DYNAMICS |
rising demand for quality assurance, increasing software complexity, cost-effective testing solutions, diverse tester pool availability, accelerated time-to-market |
COUNTRIES COVERED |
US, Canada |
Frequently Asked Questions (FAQ):
The North America Crowdsourced Testing Market is expected to be valued at 660.0 USD Million in 2024.
By 2035, the North America Crowdsourced Testing Market is projected to reach a valuation of 1810.0 USD Million.
The expected CAGR for the North America Crowdsourced Testing Market is 9.605% from 2025 to 2035.
The United States holds the largest market share in the North America Crowdsourced Testing Market, valued at 400.0 USD Million in 2024.
In 2024, the market size of Canada in the North America Crowdsourced Testing Market is expected to be 260.0 USD Million.
Key players in the North America Crowdsourced Testing Market include Global App Testing, Applause, Testbirds, and uTest, among others.
Functional Testing in the North America Crowdsourced Testing Market is projected to be valued at 650.0 USD Million by 2035.
In 2024, the Security Testing segment of the North America Crowdsourced Testing Market is valued at 130.0 USD Million.
Growth in the North America Crowdsourced Testing Market is driven by increasing demand for quality assurance and faster product launches.
Usability Testing in the North America Crowdsourced Testing Market is expected to reach 280.0 USD Million by 2035.