IT Infrastructure Services Market Research Report - Global Forecast till 2027

Global IT Infrastructure Services Market Research Report: By Type (Network Management Service, Enterprise System Management, IT Security Management, Virtualization Solutions, Data Center Consolidation Services and others), Service Type (Consulting, Planning Integration & Implementation, Maintenance and Managed), Organization Size (Small & Medium Enterprise, Large Enterprise), Vertical (Automotive, Chemicals, Retail & Consumer Goods, IT & Telecommunication, Healthcare, Government, BFSI, Manufacturing, and others) and Region (North America, Europe, Asia-Pacific, South America, Middle East & Africa) - Forecast till 2027

ID: MRFR/ICT/7167-HCR | February 2021 | Region: Global | 141 pages

Market Snapshot

IT infrastructure is the backbone of any enterprise. Unreliable and disrupted IT system can create hindrance in the operation of the business. IT infrastructure service providers, therefore, offer services to enterprises for the efficient management of their IT infrastructure. These vendors provide services throughout the lifecycle of the IT infrastructure. For instance, the service provider might help the organization to decide upon the best and most reliable IT infrastructure (network, data center, cloud, and security system) via consulting services, or it might help the organization to plan and implement various IT infrastructure via its planning, integration, and implementation services. The service provider can also entirely manage the enterprise IT infrastructures and manage it completely via its managed services. Managed services reduce the burden of day to day management of IT infrastructure. Enterprises across different industry verticals including BFSI healthcare, manufacturing, and retail, are continuously looking for IT infrastructure services solutions that can help organizations in overcoming various IT complexity.

Some of the key features of IT infrastructure services include network management services, enterprise system management services, data consolidation services, virtualization solution, and IT security management services. The service providers offer these services based on client’s current and future IT infrastructure requirements. These service providers partner with various technology providers such as IBM, Microsoft, and Cisco to offer best-in-class services to their clients. For instance, Cognizant partnered with Amazon, Microsoft, and Google to offer various cloud services to enterprises. The service providers have successfully provided and implemented IT system for its clients. For Instance, Synaptek, LLC., offered IT consulting service to Student Transportation Inc., a North America-based independent provider of school bus transportation services. The consulting service helped the client to manage their operations effectively. Similarly, Netmagic Solutions offered cloud services to the Hindu Group, a publication house based in India, to help manage the large volumes of data effectively.

The global IT infrastructure services market is driven by an increased need for cost savings and return on investment among enterprises of all sizes. Also, due to growing complexity of IT infrastructure, there is a demand for trained and IT expert personnel, and therefore organizations are shifting toward various independent IT infrastructure service providers. Service providers operating in the market can offer various value-added services to their clients in order to effectively compete in the market.  Enterprises across the globe are seeking more than standard IT infrastructure services (server, storage and network).  Providers operating in the market need to, therefore, offer advance services such as virtualization to gain more customers.

Global IT Infrastructure Services Market is expected to expand at a 11.1% CAGR, to reach USD 120.15 billion in 2025 during the forecast period.


The Global IT Infrastructure Services Market has been segmented on the basis of Type, Service Type, Organization Size, Vertical and Region.

Based on the type, the IT infrastructure services market has been segmented into network management service, enterprise system management, IT security management, virtualization solutions, data center consolidation services, others. Network management service accounts for the largest share in 2018. However, IT management security service is expected to register the highest CAGR. Network management service is being demanded by large and mid-size enterprises across verticals including BFSI, manufacturing, automotive, and healthcare.

Based on service type, the market has been segmented into consulting, planning integration & implementation, maintenance, and managed. The managed service segment is expected to register the highest CAGR during the forecast period. The growing need among enterprises to manage IT infrastructure within the stipulated budget and the need to focus on core business areas are expected to drive the overall market for managed services.

Based on organization size, the IT infrastructure services market has been divided into small- & medium-sized enterprises and large enterprises. The large enterprises segment occupies the larger share in the market, particularly in industries such as healthcare and BFSI.

Based on vertical, the IT infrastructure services market has been segmented into automotive, chemicals, retail & consumer goods, it & telecommunication, healthcare, government, BFSI, manufacturing, and others. The healthcare industry verticals are expected to register the highest CAGR during the forecast period.

Regional Analysis

Geographically, the Global IT Infrastructure Services Market has been segmented into Asia-Pacific, North America, Europe, the Middle East & Africa, and South America.

North America leads the market in terms of market share in the IT infrastructure services market. Some of the factors that are responsible for the growth of the market include increasing investments by industry verticals to deploy new technologies and growing need to manage IT infrastructure effectively.

Europe has occupied the second position in the market. Europe has been segmented into the UK, Germany, France, Spain, Italy, and the rest of Europe. According to the MRFR analysis, the UK is expected to gain the highest market share, followed by Germany and France. Prominent industry verticals where the demand for IT infrastructure services solutions is increasing in the country include healthcare, manufacturing, education, and consumer goods.

Companies Covered

Key players of the Global IT Infrastructure Services Market are Clover Infotech Private Limited, YASH Technologies, PC Solutions, IBM, Fingent Corporation, Tata Communications, Netmagic Solutions, Rave Technologies Pvt. Ltd, Fujitsu, Amnet Technology Pte Ltd, Synoptek, LLC, Vaysinfotech, Cognizant, Neusoft Corporation, and telent Technology Services Limited.

Key Developments

  • In May 2019, Synoptek, LLC acquired Chicago based Dynamics Resources, a business and IT consulting firm.  The strategic move will help the company to strengthen its position in the market.

  • In July 2018, Synoptek, LLC acquired Indus, a global technology company, focused on end-to-end enterprise software solutions and services.

  • In March 2019, talent Technology Services Limited offered technology maintenance services to Highways England.

Key questions addressed by the report

  • What was the historic market size (2018)?

  • Which segmentation (Type, Service Type, Organization Size, and Vertical) are driving the market?

  • What will be the growth rate by 2025?

  • Who are the key players in this market?

  • What are the strategies adopted by key players?

Frequently Asked Questions (FAQ) :

The parameters that are leveraged for conducting segmental analysis of the market are – type, service type, organization size, vertical, and region.

By type, the IT security management segment is anticipated to expand at the highest CAGR over the forecast period.

North America is supposed to hold the largest share and lead the market through the evaluation period.

Clover Infotech Private Limited, PC Solutions, IBM, YASH Technologies, Fingent Corporation, and Tata Communications are few of the major market participants.